1. Welcome 1 Intro



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TV Tech - Module 1 - Beta Course Review Storyboard

1. Welcome

1.1 Intro




Notes:

Welcome to TV Tech training

As a TV TECH, you play a vital role in our operation.

You are our onsite quality control and we count on you to make sure that everything is accurate before you leave the job site.


1.2 Welcome




Notes:

As a TV TECH, you play a vital role in our operation.

You are our onsite quality control and we count on you to make sure that everything is accurate before you leave the job site.

1.3 Course Objectives




Notes:

Your role on a job is to:

Perform all Work Activities SAFELY.

Pre- and Post-TV the line, delivering high quality inspection videos.

Operate and maintain the video and cutting equipment.

Perform lateral reinstatements, and

Supervise confined space entry procedures, along with other activities.

1.4 Video Footage




Notes:
Creating and transmitting quality pre and post videos, along with complete and accurate data, allows us, and our clients, to properly inspect and evaluate service laterals and liner quality.

1.5 Five Modules



Notes:

This course contains several modules that will help you produce quality videos and properly operate and maintain the video and cutter equipment.

These Modules Include:

Overview of the TV Tech Role and Equipment

The Pre and Post TV Inspection

The Lateral Reinstatement Process

Use of the Inspection Software

and how to operate and maintain the equipment

We suggest reviewing each module’s topics from start to finish, but at any time you can use the Menu in the top left to jump to a topic.

Click Next to get started


2. Importance of High Quality Video

2.1 Importance of High Quality Video



2.2 High Quality Video




Notes:

A key responsibility of the TV Tech is to produce high quality pre and post TV videos and data and proper lateral cutting

A Pre-installation video is a CCTV (Closed Caption TV) inspection done prior to pipe and lateral rehabilitation.

A Post-installation video is an inspection performed following pipe rehabilitation and lateral reinstatement / rehabilitation.

In both, high quality video is essential! Should any questions rise, our videos are evidence that we have done our job.

2.3 Video examples



Notes:

Without high quality video we run the risk of

Wasting valuable time and resources

Alienating Customers and

Causing mistakes in the reinstatement process

Not getting paid

2.4 client video




Notes:

Check out what can happen as a result of low quality video.

This video was provided to the customer. Due to the low quality, the customer did not accept the video because they could not see the entire pipe. We had to re-TV the line costing us thousands of dollars. This could have easily been identified during the review process in the field.

To avoid these types of problems and increase our efficiency and bottom line, we need to standardize our process from truck to truck, job to job, and TV Tech to TV Tech.


3. Equipment

3.1 Equipment




Notes:

3.2 Equipment Activity




Notes:

To do your job properly, you need to understand, operate and maintain the TV Truck and job-site equipment.

We will go into more detail on specific equipment needed to produce a high quality pre and post TV inspection in later modules, but for now, click on each item for a brief description.

Tripod (Slide Layer)



Two-Way Radio (Slide Layer)



Manhole Harness (Slide Layer)


Permit (Slide Layer)


Traffic Control and Safety Signage (Slide Layer)



Duct Tape (Slide Layer)



TV Truck (Slide Layer)



Cable Drum (Slide Layer)



Thermo Wire (Slide Layer)



Robot (Slide Layer)



Gas Monitor (Slide Layer)



Hard Hat (Slide Layer)



Safety Vests (Slide Layer)



Gloves (Slide Layer)



Safety Glasses (Slide Layer)



Protective Clothing (Slide Layer)


4. Job Preparation

4.1 Job Preparation


4.2 Check Email




Notes:

You may have multiple jobs in a day or week. To ensure proper preparation, it is a best practice to check your email daily and print out the following at the start of each week, if applicable:

.

4.3 Reports




Notes:

Access the Weekly Install Schedule which will be in your email. This report shows the details of the line (i.e., date, segment, length, etc.).

The missing post-video report will also be in your email. If you have any missing videos, follow up by uploading the missing video(s) and/or contact the Video Quality Department.

Print the Cleaning Report for each line to use as a reference when doing the installation. Compare this report and confirm size, diameter and lateral count.

Access your project contract data sheet and project spreadsheet. These are used to verify the pipe segment reference or mainline ID number and other line-specific information.

Click on the link for a short video of how to access these files



(note: need an actual copy of each of these reports…also need screen shot of email on screen-These reports will be animated so that when you click on them they will be enlarged.)

4.4 Access Files Video


5. TV TECH Activities

5.1 TV Tech Activities



Notes:

5.2 Three activities




Notes:

Here’s a very brief overview of the TV Tech’s activities. We will go into more detail on each of these in later modules.


5.3 Inspecting the Line




Notes:

To TV the line, with the help of crew members, insert the camera into the pipe and position it where the manhole meets the pipe.

It is a best practice to clean the line prior to pre and post inspection. This impacts the quality of your video.

5.4 Inspection software




Notes:

Connect your computer to the internet and remain connected throughout the entire job. Open the inspection software, enter the initial inspection details, and hit record. You can never capture too much information. “Record what you can see” is a good rule of thumb.


5.5 Flagging Incidents




Notes:

While moving through the line, flag laterals and any defects that needs to be noted.


5.6 Reviewing video



Notes:

At the end of the inspection, stop recording. Review the video and data for accuracy and quality. If there are any problems take the time now to re TV the line.

5.7 Generate report




Notes:

Once the video and data meet SAK standards, generate your report and upload the video to the SAK servers.


5.8 Rehab Begins




Notes:

The pipe or lateral rehabilitation job can begin. If laterals exist, the laterals will need to be reinstated.


5.9 Cleaning




Notes:

After all reinstatements, and prior to post-TV inspection, the line should be cleaned again to remove any accumulated debris from rehabilitation. Cleaning is a key factor in producing a high quality video.


5.10 Upload the Videos




Notes:

Once the job is complete, you need to make sure to allow enough time to upload the videos. Coordinate with your superintendent or foreman to ensure there’s enough time without rushing.


5.11 End of day duties



Notes:

While the videos are uploading to the SAK server, perform your end-of-the-day duties. These could include:

Breakdown, cleaning & maintenance of TV & Cutter equipment

Breakdown of traffic control

Setting up equipment for the next day’s installs

Obtaining paperwork for the next day, and

Any “housekeeping” items that need to be addressed, such as ordering parts and submitting work orders for repairs.

5.12 Rehab is complete




Notes:

The day’s rehabilitation is complete. Your high quality pre and post-TV videos paint a clear picture of the conditions prior to rehabilitation and the quality job after.


6. Check Your Understanding

6.1 Check Your Understanding




Notes:

That completes setup of the jobsite. Please answer the upcoming questions to recap the module and check your understanding.


6.2 Which of the following is a job of the TV Tech? (Select all that apply)


(Multiple Response, 10 points, 1 attempt permitted)



Correct

Choice

X

Supervising confined space entry

X

Collecting and reporting accurate data

X

Operating and maintaining TV and cutting equipment

X

Creating quality pre and post inspection videos

Feedback when correct:

The TV Tech is responsible for all of these jobs.

Remember, you are our onsite quality control.


Feedback when incorrect:

The TV Tech is responsible for all of these jobs.

Remember, you are our onsite quality control.

That’s right. (Slide Layer)



Sorry, that is incorrect. (Slide Layer)



6.3 You should always clean the line before you begin the TV Inspections.


(True/False, 10 points, 1 attempt permitted)



Correct

Choice

X

True



False

Feedback when correct:

You should always clean the line prior to the TV Inspection.



Feedback when incorrect:

You should always clean the line prior to the TV Inspection.


That’s right. (Slide Layer)



Sorry, that is incorrect. (Slide Layer)



6.4 While TV trucks may differ in terms of equipment used, the operations and quality requirements are the same.


(Multiple Choice, 10 points, 1 attempt permitted)



Correct

Choice

X

True



False

Feedback when correct:

Equipment may vary from truck to truck, but they all perform the same operations and have the same high quality standards.



Feedback when incorrect:

Even though equipment may vary from truck to truck, they all perform the same operations and have the same high quality standards.


That’s right. (Slide Layer)



Sorry, that is incorrect. (Slide Layer)



6.5 Poor quality video produces which of the following results? (Select all that apply)


(Multiple Response, 10 points, 1 attempt permitted)



Correct

Choice

X

Increased cost

X

Dissatisfied customers

X


Lost production time

Feedback when correct:

Poor quality video results in increased cost, lost production time, and dissatisfied customers. This is an extremely important part of the overall operation.



Feedback when incorrect:

All three answers should be checked.

Poor quality video results in increased cost, lost production time, and dissatisfied customers. This is an extremely important part of the overall operation.

That’s right. (Slide Layer)



Sorry, that is incorrect. (Slide Layer)



6.6 You should disconnect the computer from the internet when you are NOT TVing the line.


(Multiple Choice, 10 points, 1 attempt permitted)



Correct

Choice



True

X

False

Feedback when correct:

To ensure videos are being captured and uploaded, the computer should be connected to the internet throughout the entire job.


Feedback when incorrect:

To ensure videos are being captured and uploaded, the computer should be connected to the internet throughout the entire job.

That’s right. (Slide Layer)



Sorry, that is incorrect. (Slide Layer)



7. Wrap-up

7.1 Best Practice Recap




Notes:

Here’s a recap of the SAK best practices presented in this course. Click on each icon. Then click Next to complete the module.


7.2 Wrap-up




Notes:

That covers this overview of the TV Tech role. Thank you for completing this module.



Published by Articulate® Storyline www.articulate.com






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