A picture of West Belconnen



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Retail services

Kippax Fair Shopping Centre is locally owned and has been West Belconnen's local community shopping centre since 1977. It has a Woolworths Supermarket, Aldi and over two dozen specialty stores. Medical services include the National Health Cooperative, pathology and a pharmacy; professional services include a bank, post office and accounting; and other stores include cafes, a hairdresser and a bookshop.

Kippax is a precinct defined by the Shopping Centre, rather than a suburb. However, the precinct functions as a hub, comprising a shopping centre, library, UnitingCare Kippax, West Belconnen Child and Family Centre, tavern, service station, veterinary surgeon and sports clubs such as Belconnen Magpies and Raiders Belconnen.

The next largest shopping centre in West Belconnen is at Charnwood, with shops including a supermarket, dentist, butcher and video rental.

Religious organisations


Religious affiliation across the nine West Belconnen suburbs, according to the 2011 Census, is comparable to ACT statistics. The five main responses for the ACT were: No Religion, Catholic, Anglican, Uniting and Other Christian (not further defined). However, in Macgregor and Dunlop the fifth main religion was Islam.

There are nine churches operating in West Belconnen, consisting of three Anglican, two Catholic, two charismatic/Pentecostal, one Uniting and one Independent Baptist.


Community events

Major community events include the Charny Carny, a festival celebration held in March each year at the Canberra Christian Life Centre - Community Oval, corner of Lhotsky and Cartwright Streets, Charnwood. Activities include market stalls and rides and there is food and drink available.

The carnival has received ongoing support from the following three organisations: Charnwood-Dunlop Primary School P&C Association Inc, St Thomas Aquinas Primary School P&F Association Inc, and Mount Rogers Scout Group.


Other community events occur sporadically. In 2013 a ‘Party at the shops’ was held at the Higgins Shops, although there was insufficient interest for a repeat party in 2014.

Community Safety


ACT Policing is responsible for policing services in the area which, in addition to first response, crime management and community policing, also includes providing referral services to other ACT Government agencies and NGOs (via Supportlink) as well as its own referral services to its strategic partners such as PCYC, Neighbourhood Watch, etc.
ACT Policing maintains strong community links with the local community especially at risk groups such as youth, Aboriginal and Torres Strait Islander community members, seniors, culturally and linguistically diverse community members (especially new migrants) and persons who are receiving special support via program's such as 'Throughcare', Strengthening Families, MPower, etc.
As a front line service delivery agency, ACT Policing has the capacity and capability to quickly identify critical community issues and trends, and make immediate referrals 24/7, to support other human service agencies and NGOs.

Services for Children and Families


ACT All Abilities Occupational Therapy provides private occupational therapy services for people with disability and/or developmental delay. Services are targeted at young children through to adults (0-65 years) regardless of eligibility for the NDIS. The service is delivered via outreach and can be accessed via self-referral or referral from another service (i.e. from allied health or medical practitioner).

West Belconnen Child and Family Centre (WBCFC) is a ‘one-stop-shop’ to support families with children from pre-birth to 8 years. The WBCFC offers a range of services such as; a drop-in parenting information, parenting support and programs, case coordination, ACT Health services, group programs for school-age children and adults, a range of universal and targeted playgroups and community development programs. External agencies also operate from the WBCFC such as Relationships Australia, Women’s Health and Street Law. A large proportion of the WBCFC programs are offered at the WBCFC in Holt (Kippax) and can be access via self-referral (intake) or referral from another service. All services offered at the WBCFC are free.

Maternal and Child Health (MACH) are Registered Nurses with additional qualifications in maternal, child and family health and are able to provide support, information and health advice to parents with children aged 0-5 years. The service is delivered via outreach at the WBCFC and can be accessed via self-referral or referral from another service (i.e. from Community Health Intake).

Women, Youth & Children Community Health Programs Nutrition Service provides a free service to children, young people and their families. Dieticians can provide advice on a range of nutrition topics including fussy eating, introducing solids, weight management, food allergy and intolerance, disorder eating and healthy eating during pregnancy and breastfeeding. The service is delivered via outreach at the WBCFC and can be accessed via self-referral or referral from another service (i.e. from a Community Health Intake).

Emergency Services – West Belconnen Ambulance and Fire & Rescue Station

Paramedics and fire fighters are co-located in West Belconnen (Charnwood) and each provided tailored serves to the community. The ACT Ambulance Service (ACTAS) is responsible for providing emergency and non-emergency ambulance and aeromedical ambulance services to the ACT and surrounding south east NSW region and the Australian Capital Territory Fire & Rescue is a diverse organisation with legislated responsibility in a variety of areas related to fire and rescue. These services can be accessed via calling 000 in case of emergency.


Restorative Justice is a community based response to crime that emphasises the consequences of an offence and holds young offenders aged between 10 to 17 years responsible for an act of wrongdoing. It focuses on the personal involvement of the offenders, victims and the community. The service is delivered via outreach and can be accessed via service referral (i.e. from ACT Policing, DPP and Children’s Court).

Anglicare provide long day care, before and after school care and vacation care for children aged 0-8 years delivered from Southern Cross Early Childhood Centre. This service can be accessed via self referral.

Belconnen Community Service


Communities for Children provides intensive case management to families who require short or long term intervention. Communities for Children also run a Koori playgroup and a playgroup held at a park in Dunlop and delivers parenting programs. . The program is delivered via outreach and can be accessed via self-referral and service referral. Energy Efficiency Program provides education to low income households on ways to reduce the household energy consumption making bills more affordable. This service is delivered via outreach and can be accessed via self-referral or referral from another service.

Canberra City Care is the community care arm of Life Unlimited Church (Life UC) based in Charnwood and offers food that is free or heavily reduced in price to people who are in need (Hand-up Food Care), clothing op-shop (Re-Run Op-shop), recycled computers at discounted prices (The Tech Shed) and a debt management program (Christians against Poverty). An annual membership fee of $4 is required to access the Hand-up Food Care program. These services can be accessed via self referral and service referral.


Care Financial Counselling Services provides a range of financial services that include financial counselling for consumers experiencing financial hardship, Community Development and Education Program, Consumer Law matters and the No Interest Loan Scheme (NILS). NILS is a community based program offering loans to people aged 16 years and over on low to moderate incomes to purchase essential household items without any fees, charges or interest payments. The NILS program is delivered at Holt and can be accessed by self referral and service referral.

Capital Chemist Charnwood provides a range of services such as baby clinic with qualified MACH nurse, medical compression garment service, dosage administration aids, wound care assessment and triage, medication management, mental health crisis and triage, pain management, hospital discharge management, home help equipment and smoking cessation counselling. Services are provided both in-reach and at the Chemist shopfront at Charnwood. These services can be accessed by via self-referrals and service referrals (i.e. from Health Care Professionals).

DUO AFFIRM program is a flexible family support program that provides intensive individualised support to children and young people with a disability and their families for a 12 month period. The AFFIRM program works closely with families to identify goals that are important to the family and develop ways to achieve the goals to developing strengths and skills to equip them for their future. The program is delivered via outreach and can be accessed via self-referral.

Inanna Inc. provides accommodation, crisis and transitional support for women and children and families who are homeless or at risk of homelessness. Inanna Inc. also facilitates the Indigenous Boarding House project that provides accommodation to interstate Indigenous students accessing education. Homelessness services can be accessed via First Point and the Indigenous Boarding House project can be accessed via Inanna.


North Canberra Family Practice is located in Belconnen provides individuals and families with personalised, professional, quality healthcare across a wide range of medical and support services. The Practice can be accessed via self referral and provides outreach services (i.e. house calls and nursing home calls).

Relationships Australia provides relationship support services such as counselling, mediation and relationship education to individuals, couples, families and communities. This service is delivered via outreach at the West Belconnen Child and Family Centre and can be accessed via self-referral or service referral.

The Smith Family’s Learning for Life program provides financial assistance, support and additional access to Smith Family educational programs for disadvantaged school aged children and their families. This service is delivered via outreach and can be accessed via a service referral (i.e. from school or agency)

UnitingCare Kippax

1-2-3 Magic is a parenting course designed to help parents build strong, positive relationships with their children and overcome the stress that can take the fun out of parenting. The course offers easy-to-learn parenting solutions that work for age groups from toddlers through adolescents. This program is delivered at Holt (Kippax) and can be accessed via self referral.

Holiday Happenings program is facilitated at the Kippax community centre for primary age children on Thursdays during school holidays. Activities include craft, games, stories and tinkering. A cost of $5 per child is required. This can be accessed via self referral.

YWCA of Canberra Circles of Support is a counselling service for children and young people aged 8-15 years and their families. The service aims to strengthen family relationships and improve family members’ well-being and is child/young person centred, family focused and strengths based. The service is delivered via outreach and can be accessed via self-referral or service referral.

Overview of Services for Children and Family


Organisation

Human Services Subsector

Program or Service

Target Group and Age

Alignment with Human Services Blueprint

Building Community and Culture

Access Services

Prevention and Early Intervention

Intensive Service Offer

Statutory Services

ACT All Abilities Occupational Therapy



Private occupational therapy services for people with a disability and/or developmental delay

Young children through to adults (0-65 years) eligible for NDIS participation or not










ACT Government (Community Services Directorate)



West Belconnen Child and Family Centre

Programs are targeted towards children pre-birth to 8 years of age












ACT Government (Health Directorate)



Maternal and Child Health (MACH

Women, Youth & Children Community Health Programs Nutrition Service



Children aged 0-5 years











Clients aged 0-25 years as well as pregnant and breastfeed-ing women











ACT Government (Justice and Community Safety Directorate)





Emergency Services – West Belconnen Ambulance and Fire & Rescue station


All residents in the West Belconnen area















Restorative Justice

Young Offenders aged between 10 and 17 years and their victims















Anglicare




Anglicare at Southern Cross Early Childhood Centre

Children aged 0-8 years












Belconnen Community Service (BCS)



Communities for Children

Families with children aged 0-5 years living in Belconnen












Energy Efficiency Program

Low income households














Canberra City Care



Handup Food Care

Pensioners and low income earners












Re-Runs Op Shop















The Tech Shed














Christians Against Poverty














Capital Chemist Charnwood



Free baby clinic with a qualified MACH

All












Care Financial Counselling Service


NILS (No Interest Loan Scheme)


Low income earners 16 years and over













DUO



AFFIRM Program

Families with a child (age 7-20) with a disability













Inanna Inc.




Homelessness Program


Women and families at risk of homelessness














North Canberra Family Practice



General Practice

All















Relationships Australia




ACT Therapeutic

Vulnerable families with children















The Smith Family



Learning for Life

School aged children and their families











UnitingCare Kippax




123 Magic

Families with children aged 5 years and under














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