A picture of West Belconnen



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Services for Adults


ACT All Abilities Occupational Therapy provides private occupational therapy services for people with disability and/or developmental delay. Services are targeted at young children through to adults (0-65 years) regardless of eligibility for the NDIS. The service is delivered via outreach and can be accessed via self-referral and service referral (i.e. from allied health or medical practitioner).

ACT Government

Community Services Directorate

ACT Women’s Return to Work Grants program provides $1000 grants to women meeting the criteria wishing to return to work after a period of caring exceeding 12 months or more, unpaid in the duration of their lives. This program is delivered via outreach and can be accessed via self referral.

Health Directorate

Obesity Management Service supports adults with a high level of obesity to improve their health and wellbeing. The Service focuses on those who are at high risk of developing complications from their obesity or those who already have additional health problems. The Service team includes doctors, nurses, dietitians, psychologists, physiotherapists and exercise physiologists. The service is delivered via outreach and can be accessed via self-referral and service referral (i.e. from allied health or medical practitioner).

Women’s Health Service
provides a range of health services such as, comprehensive women's health check that includes a health history, routine screening and cervical screening and life style advice, counselling on a range of issues, training to health professional and community agencies on working with women who have been subjected to interpersonal violence and specialised medical These services are delivered via outreach and can be accessed via self-referral and service referral with consumer permission.


Justice and Community Safety Directorate

Throughcare provides support to offenders’ when re-integrating into the community. The program seeks to recognise the diverse and complex needs of prisoner during transition into the community and focuses on seamless service provision with a view to reducing the risk of re-offending. These services are delivered via outreach and can be accessed via service referral.

Emergency Services – West Belconnen Ambulance and Fire & Rescue Station

Paramedics and fire fighters are co-located in West Belconnen (Charnwood) and each provided tailored serves to the community. The ACT Ambulance Service (ACTAS) is responsible for providing emergency and non-emergency ambulance and aeromedical ambulance services to the ACT and surrounding south east NSW region and the Australian Capital Territory Fire & Rescue is a diverse organisation with legislated responsibility in a variety of areas related to fire and rescue. These services can be accessed via calling 000 in case of emergency.



Anglicare Disability Services ACT provides individual and group support for people aged between 19 to 65 years at flexible times. The exact nature of the support that an individual requires will be as agreed upon as part of the initial support and service arrangement that is suitable to the person. This service is delivered via outreach and can be accessed via self-referral.

Australian Red Cross provide a range of programs such as community visiting and phone calls which provides participants with a 'friend' who is matched based on interests and background, Meals on Wheels, personal alarms to enhance peoples independence and enable them to stay home for longer, monitoring call once a day as a safety check. These programs are delivered via outreach and be accessed via self referral or service referral.


Belconnen Community Service Energy Efficiency Program provides education to low income households on ways to reduce the household energy consumption making bills more affordable. This service is delivered via outreach and can be accessed via self-referral or referral from another service.

Canberra City Care is the community care arm of Life Unlimited Church (Life UC) based in Charnwood and offers food that is free or heavily reduced in price to people who are in need (Hand-up Food Care), clothing op-shop (Re-Run Op-shop), recycled computers at discounted prices (The Tech Shed) and a debt management program (Christians against Poverty). An annual membership fee of $4 is required to access the Hand-up Food Care program. These services can be accessed via self referral and service referral.

Capital Chemist Charnwood provides a range of services such as baby clinic with qualified MACH nurse, medical compression garment service, dosage administration aids, wound care assessment and triage, medication management, mental health crisis and triage, pain management, hospital discharge management, home help equipment and smoking cessation counselling. Services are provided both in-reach and at the Chemist shopfront at Charnwood.

These services can be accessed by via self-referrals and service referrals (i.e. from Health Care Professionals).


Care Financial Counselling Services provides a range of financial services that include financial counselling for consumers experiencing financial hardship, Community Development and Education Program, Consumer Law matters and the No Interest Loan Scheme (NILS). NILS is a community based program offering loans to people aged 16 years and over on low to moderate incomes to purchase essential household items without any fees, charges or interest payments. The NILS program is delivered at Holt and can be accessed by self referral and service referral.


Contact Canberra provides an information service that links people to government and community services, organisations and interest groups, low-level advocacy and the Access City Hotline which provides assistance on infrastructure disability access issues in the ACT. This service is delivered via outreach and can be accessed via self-referral or referral from another service.

Connections ACT First Point is a free service for Canberrans aged 16 years and over who are homeless or at risk of being homeless. First Point connects individuals with the support they need. This service is delivered via outreach and can be accessed via self-referral or referral from another service.

Inanna Inc. provides accommodation, crisis and transitional support for women and children and families who are homeless or at risk of homelessness. Inanna Inc. also facilitates the Indigenous Boarding House project that provides accommodation to interstate Indigenous students accessing education. Homelessness services can be accessed via First Point and the Indigenous Boarding House project can be accessed via Inanna.

Just Better Care Canberra provides in-home supportive services, enabling people to live independently at home, maintain their personal and social connections and enjoy a better quality of life. This service is delivered via outreach and can be accessed via self-referral or referral from another service.

North Canberra Family Practice is located in Belconnen provides individuals and families with personalised, professional, quality healthcare across a wide range of medical and support services. The Practice can be accessed via self referral and provides outreach services (i.e. house calls and nursing home calls).

Richmond Fellowship ACT provides a free personal help and mentoring service for those aged 16 years and over whose ability to function and live in the community is affected by

mental illness. This program delivered from Charnwood and provides outreach to Belconnen and Gungahlin and can be accessed via self-referral and service referral.


Tenants’ Union ACT provides telephone advice on tenancy law to individuals renting their home in the ACT, additional minor assistance and representation at ACAT available after merits test applied. This service is delivered via outreach and can be accessed via self-referral or referral from another service.

UnitingCare Kippax provide emergency financial and material aid such as food hampers, gift cards to purchase fresh food, clothing and bedding, support with medical and pharmaceutical bills and bus tickets, help with housing and legal aid, and financial counselling. In winter we can assist with warm. Emergency financial and material aid is delivered from Holt (Kippax) and is offered to all who live in Canberra and surrounding areas. This service can be accessed via self referral or service referral.




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