A picture of West Belconnen



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Services for Retirement

ACT Disability Aged and Carer Advocacy Service (ADACAS) is an independent, not-for-profit, advocacy organisation helping people with disabilities, older people and their carers. These programs are delivered via outreach and be accessed via self referral.

ACT Government

Justice and Community Safety Directorate

Emergency Services – West Belconnen Ambulance and Fire & Rescue Station

Paramedics and fire fighters are co-located in West Belconnen (Charnwood) and each provided tailored serves to the community. The ACT Ambulance Service (ACTAS) is responsible for providing emergency and non-emergency ambulance and aeromedical ambulance services to the ACT and surrounding south east NSW region and the Australian Capital Territory Fire & Rescue is a diverse organisation with legislated responsibility in a variety of areas related to fire and rescue. These services can be accessed via calling 000 in case of emergency.



Australian Red Cross provide a range of programs such as community visiting and phone calls which provides participants with a 'friend' who is matched based on interests and background, Meals on Wheels, personal alarms to enhance peoples independence and enable them to stay home for longer, monitoring call once a day as a safety check. These programs are delivered via outreach and be accessed via self referral or service referral.

Belconnen Community Service Energy Efficiency Program provides education to low income households on ways to reduce the household energy consumption making bills more affordable. This service is delivered via outreach and can be accessed via self-referral or service referral.


Canberra City Care is the community care arm of Life Unlimited Church (Life UC) based in Charnwood and offers food that is free or heavily reduced in price to people who are in need (Hand-up Food Care), clothing op-shop (Re-Run Op-shop), recycled computers at discounted prices (The Tech Shed) and a debt management program (Christians against Poverty). An annual membership fee of $4 is required to access the Hand-up Food Care program. These services can be accessed via self referral and service referral.

Capital Chemist Charnwood provides a range of services such as baby clinic with qualified MACH nurse, medical compression garment service, dosage administration aids, wound care assessment and triage, medication management, mental health crisis and triage, pain management, hospital discharge management, home help equipment and smoking cessation counselling. Services are provided both in-reach and at the Chemist shopfront at Charnwood. These services can be accessed by via self-referrals and service referrals (i.e. from Health Care Professionals).

Care Financial Counselling Services provides a range of financial services that include financial counselling for consumers experiencing financial hardship, Community Development and Education Program, Consumer Law matters and the No Interest Loan Scheme (NILS). NILS is a community based program offering loans to people aged 16 years and over on low to moderate incomes to purchase essential household items without any fees, charges or interest payments. The NILS program is delivered at Holt and can be accessed by self referral and service referral.


Contact Canberra provides an information service that links people to government and community services, organisations and interest groups, low-level advocacy and the Access City Hotline which provides assistance on infrastructure disability access issues in the ACT. This service is delivered via outreach and can be accessed via self-referral or referral from another service.

Connections ACT First Point is a free service for Canberrans aged 16 years and over who are homeless or at risk of being homeless. First Point connects individuals with the support they need. This service is delivered via outreach and can be accessed via self-referral or referral from another service.

COTA ACT is the peak organisation concerned with all issues related to ageing. It is an independent, non-party political and non-religious organisation working to protect and promote the well-being, rights and interests of all older people in the ACT irrespective of socio-economic, ethnic, religious or cultural background. This service is delivered via outreach and can be accessed via self-referral.

Just Better Care Canberra provides in-home supportive services, enabling people to live independently at home, maintain their personal and social connections and enjoy a better quality of life. This service is delivered via outreach and can be accessed via self-referral or referral from another service.

North Canberra Family Practice is located in Belconnen provides individuals and families with personalised, professional, quality healthcare across a wide range of medical and support services. The Practice can be accessed via self referral and provides outreach services (i.e. house calls and nursing home calls).


PROBUS Club is an association for active members of the community, for those no longer working full time. Probus provides the opportunity to advance intellectual and cultural interests amongst adult persons; provide regular opportunities to progress healthy minds and active bodies through social interaction and activities and expand interests and to enjoy the fellowship of new friends. Probus is a community service activity of Rotary clubs. This club meets monthly at Holt (Kippax) and can be accessed via self referral.

UnitingCare Kippax provide emergency financial and material aid such as food hampers, gift cards to purchase fresh food, clothing and bedding, support with medical and pharmaceutical bills and bus tickets, help with housing and legal aid, and financial counselling. In winter we can assist with warm. Emergency financial and material aid is delivered from Holt (Kippax) and is offered to all who live in Canberra and surrounding areas. This service can be accessed via self referral or service referral.




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