A policy is a collective agreed statement of beliefs. It exists to protect children, parents & staff. It is a course of action recommended or adopted by a service”

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Bullying is any practice which humiliates or attacks a child’s or an adult’s sense of self worth or esteem and makes them feel helpless. Bullying includes talking inappropriately to a child or adult or talking in appropriately in front of the child. Shouting at the children/adults is not acceptable behaviour for adults or other children. Teasing is not allowed. (Please refer to our behaviour management policy for further guidance)

Any adult who feels that (s) he has been bullied in some way should report this to the Manager or invoke the grievance procedure. Management will deal with all concerns and escalate to the Board of Management if needed and will take steps to find the appropriate help in each individual case.

Bridge Kids undertake to provide regular stress management training for all staff and information packs are available in main reception. In return, staff members are expected to ensure that they take appropriate steps to reduce stress risks where possible. This includes informing Management if you are stressed or need a 5 minute break.

Our service takes practical steps to prevent / counteract bullying. This includes the availability of anti-bullying resources for children and parents which comprises of games, activities, colouring sheets and stories on bullying. We try to raise awareness of what bullying is and try to encourage friendship and inclusion of all through stories, role play and songs. Staff members strive to promote group harmony through the promotion of social skills including sharing, turn taking and problem solving. We teach children to discuss their feelings and let us know if they are upset or feel they are being bullying. We are aware of the different ages of the children in our care, an older child may easily tell you “Johnny took my toy and pulled my hair” however a younger child may not be able to verbalise this yet. In these cases staff are available through supervision to intervene if challenging behaviour occurs. (Refer to our behaviour management policy for further information)

Biting Policy

The purpose of the biting policy is to establish guidelines for staff and parents to effectively manage any incidents of biting that may occur and to put in place practices to help prevent re-occurrence.

Children may bite for different reasons including: they are teething, they are seeking a reaction from another person or they may be frustrated and cannot use words to describe their feelings. Generally children over 3 years have more understanding of how hurtful and unacceptable biting is and can understand explanations by staff and parents that this behaviour is unwanted.

Actions for staff if a bite occurs.

Where a bite does occur, staff will check for broken skin. All bites, broken or unbroken skin will be cleaned. A cold compress should be applied to the bitten area and the child should be comforted. First Aid Treatment should be administered if necessary.

The biter should be removed temporarily to another area of the room where one staff member will discuss the behaviour with the child whilst the other staff member will comfort the child that has been bitten.

When discussing the incident with the biter staff will explain that biting is not allowed. Staff should be consistent in their reaction to biting being firm but respectful explaining that “biting hurts” rather than just saying “No”

Staff will encourage the biter to show empathy to the child who has been bitten asking “should we say sorry?”

Accident and incident report forms must be completed for both children i.e. the biter and the child that has been bitten. Staff will discuss this with the parents and explain what happened. Parents should sign a copy of the accident form identifying only their child naming the other child as the Biter or injured child as relevant. As with all incidents parents are not informed of the name of the other child. Due to confidentiality staff members are only able to discuss a child with their own parent.

For the child that has bitten we ask the parent to discuss this further with Management. The aim is to put into place a behaviour management programme in particular for children who repeat the behaviour. If biting is an on-going issue management will put into action a plan for the individual child which can include reduced hours and if biting occurs in the reduced hours parents will be asked to collect their child on that day and try again the next day.

Biting is discouraged through the following techniques:

  • Constant supervision of children.

  • Staff on high alert in particular for repeat biters to pre-empt a situation and to stop its occurrence.

  • Through observing and keeping notes to determine what triggers the biting.

  • Ensuring the environment has the appropriate number of toys and staff members should encourage sharing of toys

  • Ensuring the same and consistent reaction by staff members.

  • By establishing what are the triggers to biting

  • By implementing a behaviour management programme

  • By meeting parents of the biter to discuss the behaviour so that both Crèche and home manage the behaviour the same way and are consistent.


As required under the preschool regulations all incidents and accidents are recorded and signed by the staff members involved, by the parent and by the manager. Such incidents and accidents may include social, behavioural, or medical emergencies etc.

Staff will take all reasonable preventative measures to ensure a safe and healthy environment for children. If an accident or incident occurs it will be investigated by the manager. Appropriate training will be given to all new employees in the form of an induction session which outlines all matters regarding accident and incident reporting procedures. All accidents and incidents must be reported to management.

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