A policy is a collective agreed statement of beliefs. It exists to protect children, parents & staff. It is a course of action recommended or adopted by a service”

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Children are placed on a waiting list on a first come, first served basis. Parents are actively encouraged to put their child’s name on our waiting list as early as possible.


At the end of the school year, next year’s pupils are invited to come for an open morning, where they are free to drop in and spend some time with their parents in the Crèche. For parents joining the service midyear they are invited in to meet with staff at any time so they can see their room in action.

Parents are encouraged to fill in a “Getting to know the child” form at this stage to allow the child to mingle. This form will provide staff with individualised information so they may talk about family with the child or organise activities based on each child’s likes, making them more comfortable.

Parents are encouraged to point to the child sized furniture, explaining that it is just for children and emphasising that only the child will be lucky enough to attend school in September.

This day is also used to familiarise the child with the lay out of the service, and to meet the staff and other children

In September, parents are encouraged to leave the child as quickly as possible, as the children usually find it distressing if too many unexpected strangers (and other children’s parents are unexpected strangers to a small child) hang around.

Parents are of course; welcome to stand outside the service where all interactions can be heard clearly, or parents can go to reception to see their child on the CCTV system. Parents are welcome to phone at any time during the session, and staff will contact parents if a child becomes unduly upset.

For children / babies who attend our full day care service, we ask that parents provide their child’s daily routine, i.e.) meal times, sleep times etc. Full day care children are invited into the Crèche with their parent/s and we recommend that initially the child / baby attend for short periods of time, progressing to full day over time.


To ensure the wellbeing of all within the crèche the following Media and Communications policy has been implemented;


At Bridge Kids we do not incorporate the use of television into our care programmes and believe that television should not form part of our crèche activities. The only exception to the rule is on a special occasion, where with the prior approval of the Manager, this activity may be offered if it is linked to our care programme or is in celebration of a special day for example Christmas holidays. On these rare occasions, staff members must ensure the programme is age appropriate and educational. Consideration must be given to appropriate viewing, and it is noted that even age appropriate programmes can be scary.


Telephones are essential for our business. Personal telephone calls are restricted, we asked that staff keep these to a minimum.

The use of mobile phones is not permitted during working hours. Staff members may take / make personal calls during their rest breaks; however the use of the phone is not allowed within crèche rooms and must be restricted to staff lunch rooms or external grounds. Bridge Kids takes the use of personal mobile phones very seriously within crèche rooms, play areas, the playground or on outings and it will result in disciplinary action being instigated.

We ask that all staff members turn off phones and use lockers provided to store their phones during working hours. The use of camera phones is strictly forbidden and pictures must not be taken with personal phones. Should staff members wish to take group photographs for display, the use of the crèche camera may be availed of when a request is directed to the Manager. Similarly video recording is strictly forbidden.

A staff mobile is available for school runs and outings which take place outside of Bridge Kids grounds. The use of this phone is strictly for Bridge Kids business only. Photographs are not permitted on this or any other phone.

The purpose of this policy is to support the Child Protection Policy and to ensure the rights and privacy of all children is respected.

Failure to adhere to this policy will result in disciplinary action.


The purpose of CCTV within Bridge Kids is to assist Bridge Kids achieve its security objectives of ensuring the personal safety and protection of children, staff, parents and visitors to the centre and for the protection of its property and equipment. At all times Bridge Kids will adhere to the Data Protection Acts 1988 and the Data Protection (Amendment) Act 2003 in relation to the use of CCTV.

Signage is clearly displayed on entrance areas to notify any person entering the premises that CCTV is in use. Considerations have been given to the privacy of all and for this reason the location of cameras are restricted to main rooms. CCTV is not permitted in toilets or nappy changing areas. The use of external cameras is restricted to the Crèche’s own areas and do not infringe / capture any other properties.

Access to CCTV footage is restricted to Management only, and recordings are automatically kept for a one week cycle. At the end of the one week cycle, the recordings by design are re-recorded over day by day. The only instance in which a recording may be kept for a longer period of time is in the instance of a security or safety issue. Requests to access CCTV footage or information obtained through video monitoring may only be viewed when authorised by the management team, in the presence of Bridge Kids management on the Bridge Complex premises, following consultation with the Chairperson of the Board of Management. Only relevant images can be accessed and Bridge Kids will respect the privacy rights of any other person captured in an image.

There is no obligation on Bridge Kids Childcare Services to comply with a request that it considers unreasonable or vexatious or if it involves disclosing identifiable images of third parties. Third parties must give consent. Recordings will however be provided if required by law or authorised agencies such as the Gardaí.

Notwithstanding this express purpose we reserve the right to use any evidence obtained through CCTV in any disciplinary issue.

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