Name of the CSO: PARASPARA TRUST Address: No: 17/2, II Floor, 7th Cross, Bandappa Road, Yeshwanthapura Raod, Bengalur – 560022
Project name & PTF code: “Addressing Corruption in Public Distribution System (PDS) by Citizen Groups”.
Project Goal: ‘50 Corruption-free Fair Price shops in Bangalore’
As specified in the Approved Project proposal
Status of achievement at completion
Include all the eligible families that are excluded from the PDS;
Paraspara Trust (PT) identified 1580 excluded eligible families from the PDS and PT included 590 eligible families that are excluded from the PDS. 1098 excluded eligible families got new cards.
Increase the PDS card holders getting the stipulated quantities at the stipulated price without corruption tax;
86% card holders in the project area getting the stipulated quantities at the stipulated price without corruption tax.
Advocate changes in policies and procedures for enhanced effectiveness of anti-corruption measures in PDS ;
80% of the card holders with the support of PDSMCs empowered to prevent corruption at PDS level.
Increase capacity of communities and CSO Partners to confront corruption in a sustained manner.
PT, PDSMC together promoted citizen’s forum to address the advocacy, policy and procedures to measure anti-corruption in PDS and confront corruption in a sustained manner
3. Project Area location: Malleswaram Zone, 12 wards of Bangalore Urban City
4. Project period: a) Original: 1st July 2009 to 14th December 2012
b) Actual: 1st July 2009 to 14th December 2012
Project Budget: Rs.2148000
6. Budget utilized as on (date): Rs.2112027 7.1 Strategies used to achieve project goal and objectives
Formation of 20 new PDSMCs in addition to the existing 30.
Community awareness building using street play, community dialogues.
Training the PDSMC members in making the PDS outlets models with necessary information and support in sourcing, analyzing information and using them as means to demand transformation.
Building rapport with the government. It is essential to ensure that the government / officials are committed to the project goal and provide formal support.
Strengthening the peer/ partner coordination for advocacy for policy change.
Systematic documentation of field evidence as a tool for advocacy.
7.2. Project activities(Details in Annexure 1)
Enormous number of working class and marginalized people are roaming in search of food and among them women and children are the most exploited population. The daily income of about three fourth of the nation’s population is only Rs.20 and their buying capacity is decreasing day by day. But the government of India is playing with poor in the name of poverty using of politics and corruption. Government of India and Karnataka have enough food stocked in huge store enough to distribute for every citizen of India. But these governments are taking their own time to make laws and rules towards distributing food to poor. This has unfortunately resulted in increasing malnutrition among women and children. Fair shops are not identifying the eligible families and they are continuing corruption by keeping extra cards and selling the ration in black market with the help of middlemen.
Paraspara trust initiated new strategy to prevent corruption at Fair price shops by empowering the marginalized community, especially BPL card holders by promoting PDSMCs [Public Distribution System Monitoring Committees] to prevent corruption at fair price shop and a forum called DHV [Dhanya Hakku Vedike] to fight against corruption at government implementation level and policy level by engaging constructively with government and addressing policy issues by making alliance with Right to Food Campaign and other likeminded NGOs in Bengaluru City.
In the phase I, Paraspara trust worked with 30 Fair price shops by collecting information and promoting PDSMCs in all 30 shops with the involvement of shop owners and government officials and declared 3 fair price shops as ‘model shops’ in preventing corruption with model indicators. Also it has built constructive engagement with government officials.
In phase II, Paraspara trust targeted additional 20 fair price shops and totally 50 shops by monitoring 3 model fair price shops and declaring 27 fair price shops as model FPS and preparing 20 FPS towards preventing corruption and declaring as model FPS.
The strength of PDSMCs has increased from 600 members to 1000 members in the phase II. They conducted their regular monthly meeting and sharing the reported corruption at FPS. They fed information on corruption regularly to the DHV forum towards reaching government officials and department to include eligible families. DHV forum with the support of PDSMC members have actively participated in the Campaign Against Corruption and Right To Food Campaign. PDMC members, Shop owners, Vigilance Committee members have actively participated in the Right to Food Bill and in the consultation on Supreme Court order and sensitized on the issue of corruption in PDS system.
A baseline survey by Paraspara in Phase I found 1500 bogus cards in each 50 PDS shops and informed to the Food and Civil supplies department. We convinced the card holders to re-apply for the new cards through online application. PT with PDSMCs supported card holders to organize four step strategies to approach Civil Supplies Department to get new cards for eligible poor people in the project area.
Identifying the eligible families and make document on the family and communicate to the respective authority to issue new cards.
Helping the department to identify the bogus cards in the community and report to the authority.
Representation to the authority and convincing the department officials towards issuing the new cards.
Empowering the community and mobilizing them to take representation to the authority and demonstrate in front of the department to issue the new cards to the eligible families in the community.
The strategy impacted and forced the department to issue 590 new cards to the eligible families.
The Department Of Food And Civil Supplies informed many eligible people to apply and go for the APL cards, because of the new guidelines for getting new ration cards. As per the suggestion of the department our activists identified the 980 eligible families and applied for the new ration cards through online services. To process the new applications the Food and Civil Supplies department officials visited the community and explained about the process in making new applications without corruption.
Towards sustaining the process PT promoted Public Distribution System Monitoring Committee in each community and at the shop level. It was a group of 15 to 20 members, who eligible to get rations to their families. There were regular meetings to discuss the issues regarding fair price shop. They invited Vigilance Committee (a mandatory committee formed in the PDS system) members to share their problems in getting the stipulated ration for stipulated price from the fair price shop.
The PDSMC members are regularly empowered by the PT members and other resource persons. PDSMC members promoted a Zonal level committee called Dhanya Hakku Vedike [forum for food grains rights] to address the district and state level issues. Dhanya Hakku Vedike had representatives from PDSMCs. The forum had an administrative structure with a President, Secretary, Treasurer and committee members. They participated in State level issues and also participated in the food rights campaign.
PT with the support of Dhanya Hakku Vedike organized two consultations for PDSMC members to empower them to be aware of their own rights and duties against corruption in the fair price shop. Before the consultation, PDSMC members identified community youth and organized a street play training and demonstration in the community on corruption issues. More than 50,000 people observed the street play and were awoken about the bad impact on people and society.
Dhanya Hakku Vedike was the platform for addressing policy issues at District and State level forum. The members of DHV actively participated in the representations, meetings, consultations and demonstrations for the new Food Right Bill which was pending for long time in the Parliament.
In the beginning of the project the Food and Civil Supplies department has constantly neglected our approach and requests. It took nearly a year to convince the department about our programs and finally we approached the Food Ministry to support us. After the recommendation from the Food Ministry, the Department Of Food And Civil Supplies started responding positively to our approach and activities.
Paraspara Trust, PDSMC and DHV arranged for several consultations for the owners of the PDS shops with Food and Civil Supplies Department officials. Towards improving the governance of the PDS organised regular meetings, consultations with to the fair price shop owners and officials as per our plan. Hand bills are circulated to the groups in local language about new developments in the area of PDS with other inputs.
In the Second phase PT and PDSMC succeeded in announcing another 19 fair price shops as a model shops. But the department and the owners were not very happy about this process. Because, they found there was no income from the shop after declaring a shop as model and it was an obstacle for their ‘extra’ income. But we succeeded in convincing 19 shops out of 50 shops owners to declare as ‘model shops’.
7.3 Project outputs(Details in Annex 2)
In the base line survey, we found 70% existing beneficiaries of ration, 20% eligible families, who do not have cards and 10% non-eligible families, who have cards. The Baseline study found that out of 1465 card holders about 65% of the respondents were having BPL cards, 26% APL cards and another 9% having AAY cards. More than half (52%) of the respondents belonged to Scheduled cast, 33% to Backward Class and 11% to Other Backward Castes. Only 8% said they are part of the Monitoring Committees or knew about them. The study also found that 33% of the FPSs were open 11 to 15 days a month, 47% shops are opening 15 to 20 days, 11% shops open 7 to 10 days and 9% except holidays. 48% of the FPS was open in the morning or evening, 24% both times, 20% only in the evening and 7.5% only in the morning. 88% of the FPSs have displayed ration details; only 1.3% of the FPSs were distributing provisions in instalments; and only 43% of the shops were issuing bills. 750 eligible families processed new applications for new ration cards through PDSMC and DHV forum. Paraspara trust with the support of PDSMCs and DHV has collected all the required data from 50 FPS and is updated in the computer by consolidating the information.
PDSMC strength is increased from 600 members to 1000 members in the phase II.
DHV forum with the support of PDSMC members have actively participated in the Campaign Against Corruption and Right To Food Campaign.
PT with the support of PDSMCs has identified 1580 eligible families who excluded from the PDS. We processed and succeeded in getting 590 new cards.
PT with PDSMC supported card holders to organize four step strategies to approach civil supplies department to get new cards for eligible poor people in the project area and succeeded in forcing the department to issue 590 new cards to the eligible families.
PDSMC members addressed two major issues in community level, 1. A fair price shop was having two licenses; through one they materials were sold in the black market for the higher prices. The PDSMC members and Dhanya Hakku Vedike intelligently documented this and reported to the authority. Finally license for one shop has been cancelled by the department. 2. A PDSMC identified the wine shop functioning near the community and a school. The PDSMC members complained to the police commissioner and succeeded in removing the wine shop from the community.
More than 50,000 people observed the street play shows and were awoken about the bad impact of corruption on people and society.
PDSMCs main agenda was to prevent corruption in PDS system and become members of Vigilance Committees. In the 1st phase 6 PDSMC members succeeded in getting included in the committee and the second phase another 18 members were promoted as a Vigilance Committee members.
After Food Ministry recommendation, the Department Of Food And Civil Supplies started responding positively for our approach in the Project.
The Food Inspectors started visiting the fair price shop regularly and made regular checking which helped to prevent corruption at shop level to some extent. The department started conducting community meeting to give more awareness on issuing new cards to the eligible families in the community.
The projects main objective was addressing the corruption in PDS system by empowering the people and promoting fair price shops as a model shops. In the First phase PT and PDSMC succeeded in declaring only 3 shops as model shops out of 30 fair price shops. In the Second phase PT, PDSMC succeeded in announcing another 19 fair price shops as a model shops.
7.4 Project Impact on Corruption (Outcomes /Results)(Details in Annex 3) [Include aspects of your team’s capacity and contributions, community involvement and support; any significant impact seen and external factors affecting project success – positively or negatively for the project period.]
Difficulties faced and measures adopted to overcome the same:-
In the beginning of the project the Food and Civil Supplies department has largely neglected our approach and requests. It took nearly a year to convince the department about our programs and finally we approached the Food Ministry to support us. After Food Ministry’s recommendation, the Department Of Food And Civil Supplies started responding positively to our approach. PT, PDSMC and DHV had several consultations for the owners of the shop with Food and Civil Supplies Department officials. The Food Inspectors started visiting the fair price shops regularly and made regular checking to prevent corruption at shop level. The department started conducting community meetings to give more awareness on issuing new cards to the eligible families in the community. The people’s grievances were addressed at the community level and it has helped eligible families to get new cards and preventing corruption; they started paying stipulated price for stipulated rations.
Operational issues within the organization that were favorable / not so favorable :-
The presence of other community based groups of women, youth and children has helped in the Project activities; but, the officials who are affected by the elimination of corruption (bribes) were non-cooperative.
There was reluctance in accepting the PDMCs as representatives of the beneficiaries of the PDS. It was partly managed with some of them getting included in the Vigilance Committees during the Project period.
Explain where and how your experiences can be replicated:-
These experiences can be replicated in other parts of Bangalore and in any city or even village set up. This exercise is useful in the mobilisation of the community based committees to monitor the implementation of PDS effectively. This requires continuous monitoring for longer periods.
Please include instances of useful interactions and constructive engagements with other stakeholders (government officials, media, CSOs, NGOs including other CAC partners etc.) and how they have helped further project success. Please name specific officials, offices that you have interacted with.
After food ministry recommendation, the department of food and civil supplies started responding positively for our approach.
Explain the specific interventions that led to community empowerment. Also explain Community Organizations Developed or Supported through this Project. Please list and comment on quality of CBO contribution to the objectives of CAC.
The formation of community based PDMCs has helped in getting people who are both activists as well as beneficiaries in the Project areas.
Please comment on the peer learning experiences in terms of:
your organisation under review and
Got useful inputs on the project activities from the peer reviewers from Orissa & PAC.
you reviewing other organisations and
The organization also took part in the review of a project in Andhra Pradesh. The peer review exercise is very useful to learn our SWOT and letter planning.
comment on the quality of such exercise and contribution to success of CAC project
12. Project sustainability:
The members of PDSMCs are community based people who had experience working for common/ social issues. They did the work as part of their regular activities. We have trained them to document service provision and the components to look for. The engagement with the government took time. Danya Hakku Vedhike (food rights forum) is strengthened towards ensuring sustainability of the project.
What plans for upcoming initiatives to ensure sustainability of project outcomes?
Strengthen Danya Hakku Forum at Zonal and district level and link with state level forum.
Garner more support from peer organizations to engage govt. officials.
Strengthening the staff capacity
Empower local community.
Strengthen PDS monitoring committees
How much ownership does the community have of the process?
The community has come forward with the confidence in the process and making their contribution to sustain PDS outlets as models.
How far the community is independent in dealing with the corruption issues on their own?
They readily identify and report instances of corruption to the PDSMC members. They (PDSMC) are independently reporting to the food and civil supplies department and getting the solutions for the problem.
How far the community can independently organize the road shows or protests for their rights and curbing corruption?
Slum communities have gained experience in organizing protests (against corruption) with the help of PDSMCs and DHVs.
What are the organisational plans to continue the project on your own?
We have empowered PDSMC members with all necessary knowledge and skill to monitor the PDS services and promote and demand their inclusion in the Vigilance Committees (which are statutory, recognized bodies) and make the Vigilance Committees active, supported by the DHVs. Paraspara Trust also conducted a training to the vigilance committee members towards corruption free fair price shops.
How far the CBOs formed/strengthened can work on their own?
They are able to identify and report corruption and are being trained to act with coordination with other agencies. The promotion of the Apex Body in the form of DHV forum will help in this process in the coming years.
Does the community financially contribute to the project?
The projects aims at corruption at middle men level and tap that income (without overcharging) for the sustainability of the PDSMCs. For instance, the PDSMC is getting membership fee, which is very nominal and This amount is spent for the service, which PDSMC is facilitating to its members.
How much financial support can your organisation mobilize on its own from other donors?
We need to get support for the lead players in each PDSMC and for the management of the Apex PDSMC which need to take up travels and plan and execute advocacy programmes.
Have any other donors expressed interest in supporting such initiatives?
So far No.
Annexes to be attached to the Completion Report
1. Activities (Inputs) table (see the suggested format below).
2. Outputs Table (Plan vs actual –see the suggested format below).
3. Outcomes/Results (update log frame – with the newly worked out and agreed indicators from Bhubaneshwar workshop)
4. Financial Progress Report (see the suggested format below)
5. Success stories (include photos if possible) and case studies
6. Materials/reports/toolkits published/disseminated and/r posted on the website
Baseline survey/Study in all 50 PDS localities on the number of eligible card holders and the current status
The Baseline study found that out of 1465 card holders about 65% of the respondents were having BPL cards, 26% APL cards and another 9% having AAY cards. More than half (52%) of the respondents belonged to Scheduled cast, 33% to Backward Class and 11% to Other Backward Castes. Only 8% said they are part of the Monitoring Committees or knew about them. The study also found that 33% of the FPSs were open 11 to 15 days a month, 47% shops are opening 15 to 20 days, 11% shops open 7 to 10 days and 9% except holidays. 48% of the FPS was open in the morning or evening, 24% both times, 20% only in the evening and 7.5% only in the morning. 88% of the FPSs have displayed ration details; only 1.3% of the FPSs were distributing provisions in instalments; and only 43% of the shops were issuing bills.
Baseline survey completed and as per the baseline information we completed our activities.
Facilitating and supporting eligible families to file application for new cards
PT with the support of PDSMCs identified 1580 eligible families who excluded from the PDS. We processed and succeeded in getting 590 new cards and 980 families are waiting to get new cards through online process.
No change in the activity and PDSMC members are doing follow up with the departments.
Supporting reissuing right cards in place of faulty ones (like BPL in place of APL and vice varsa)
As per our baseline survey information we found 1500 bogus cards in each 50 PDS shops and informed to the Food and Civil supplies department. We convinced the card holders to re-apply for the new cards through online application.
New cards are under process.
Engage food and civil supplies officials to issue new cards.
PT with PDSMC supported card holders to organize documents towards processing new cards through online service with the support of food inspectors.
No change in the activity.
Objective – 2: Increase the PDS card holders getting the stipulated quantities at the stipulated price without corruption tax.
Updating of 30 PDS shops baseline and survey of 20 new shops
PT with the support of PDSMC and DHV updated the information and conducted the survey of new 20 fair price shops. It increased the beneficiaries
Sample survey of 20% cardholders in 50 shops locations on quantity and price
PT with the support of PDSMC conducted at sample survey of 20% card holders in 50 shops location on quantity and price
Forming 20 new PDSMCs and strengthening of all the 50 PDSMCs [20*50=1000]
Completed the formation of 20 new PDSMCs. Orientations are conducted for all 50 PDSMCs on filing new applications without corruption through online process
Consultation meetings with PDS owners. [quarterly]
Consultation meeting conducted and discussed about corruption free fair price shop.
Data base of 50 PDS outlets
Identified variations in numbers of BPL/APL/AAY card holder’s details.
Regular interaction and engagement with food and civil supplies officials on quantity and price by CSO & Dhanya Hakku Vedike[Fourm for right to food grains]
PT, PDSMC and DHV is making regular interaction with the food and civil supplies department towards quality, quantity and price of the civil supplies.
Objective – 3: Advocate changes in policies and procedures for enhanced effectiveness of anti-corruption measures in PDS
a.Workshop to orient PDS owners and other networks partners
Workshop conducted and discussed about corruption free fair price shop.
Dhanya hakku vedike members participated in the Vigilance Committee meeting and shared the card holders problem
Consultation conducted at Ambedkar bhavan community hall. 21 FCS officers, 17 shop owners and 25 PDSMC members participated in the discussion. The Ditrector of the FCS announced that Model building concept will be extended to the other wards of north zone in bengaluru city
It was an effective discussion took place between officers and PDSMC members with clarifications.
d.Visits by apex PDSMC members to the officials of the food commissioner/deputy director on a regular basis
With selected members from the PDSMCs an Apex PDMC was formed in the zone. It has 15 members (11 women & 4 men).
PDSMC members expressed their doubts in the distribution of food by the shop. Officers clarified the doubts.
e.Invite officials for orientation programs in the community.
Food and Civil Supplies department fixed programs with PT, PDSMC and DHV. The food inspectors are conducting weekly meetings with the community members about new development in the area of PDS, online
PT, DHV members are making regular representation and updating them about model PDS shops and expressing to initiate the process in other fair price shops
f. Reports of model PDS shops to the government by declaration of Model PDS shops
PT, DHV members are making regular representation and updating them about model PDS shops and expressing to initiate the process in other fair price shops
DHV members are building good relationship with government officials.
g.Social audit and public hearing on the status on PDS
Community level public hearing was conducted on 24th November 2012 at Ambedkar bhavan about 500 people participated. Right to food convener, cfar, civic and food inspectors actively participated in the public hearing and listened the grievances of the people. Finally we submitted a memorandum to the food inspector north, Bangalore.
It was an effective interaction between PDSMC members and resource persons of the social audit on PDS
Objective – 4: Increase capacity of communities and CSO partners to confront corruption in a sustained manner.
Training workshops to women, youth groups and vigilance committee members.
Training workshop conducted in Janapada siribhavan community hall. 60 PDSMC members participated and MS.Sudha participated as a resource person.
It was a empowerment session for the PDSMC members and vigilance committee memers.
Study on PDS Vigilance Committees in Bengaluru North
Study was not conducted, because FCS department has not permitted to conduct study.
PDS Model building workshop for PDSMC members
A joint meeting of the PDS shop owners and PDSMC group was organized on September to find ways to work together to realize the model shops concept
PDSMC members empowered on model building concepts.
Street play shows to build community awareness
20 street play shows were organized in the slum communities. About 5000 people received information on PDS and their rights.
No change in the activity.
Preparation and recommendation of PDSMC members as VC members
Total 18 PDSMC members are prepared for VCM and only 6 members are included in 3 shops as vigilance committee members.
PDSMC vigilance committee members are very active.
Consultations with NGOs working against corruption as part of state level network activities.
Consultation was conducted jointly with Cfar organization for NGOs and Community association members.
It was an effective workshop to NGO partners and community association members to understand the work against corruption and model shop building concept.