Child Care Center Disaster Response Handbook



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Kidnapping

  • Call 911 immediately; provide the following information:


      • Child’s name and age

      • Address

      • Physical and clothing description of the child, including any distinguishing marks such as visible scars or birthmarks

      • Physical and clothing description of the suspect

      • Medical status, if appropriate

      • Time and location child was last seen

      • Vehicle information and direction of travel.

  • Notify Director/Designee immediately.

  • Follow Emergency Lockdown procedure in this plan.

  • Have child's information including picture, if possible, available for the police upon their arrival.

  • Director/Designee will notify parents of missing child; inform parents of situation and steps taken.

  • Director/Designee will report incident to licensor at earliest convenience and Child Protective Services.

  • Director/Designee will implement Crisis Response procedure in this plan.

  • Director/Designee will complete a written incident report at the earliest opportunity; incident reports are stored (where).

Child Abuse


  • Report abuse or suspected abuse to the Director.

  • Director will make a report to Child Protective Services and the licensor (see list under next item for the type of information that may be asked).

  • Director and appropriate staff will write down the following information on an incident report*:
      • Date and time of calls to Child Protective Services and Department of Early Learning (licensor)


      • Child’s name

      • Child’s age/birthdate

      • Address

      • Name and address of parent or guardian and other children in the home (if known)

      • Any statements made by the child (but do NOT interview them)

      • The nature and extent of the injury or injuries, neglect, and/or sexual abuse

      • Any evidence of previous incidences of abuse or neglect including nature and extent

      • Any other information which may be helpful in establishing the cause of the child’s injury or injuries, neglect or death and the identity of the perpetrator or perpetrators

*Note: These reports may become legal documents. Confidentiality of these reports must be strictly observed.

  • Incident reports are stored (where).



Assault on Child or Staff


  • Call 911.

  • Director/Designee will follow “Intruder Alert Procedure” in the Intruder Alert
    / Lockdown procedure in this plan.

  • Follow Lockdown
    or Lockout procedure in this plan as appropriate.

  • Staff member or teacher will stay with the victim.

  • Victim’s family will be notified by (title of responsible person) when safe to do so.

  • Director/Designee will call Child Protective Services.

  • Director/Designee will report incident to licensor at earliest convenience.

  • Director/Designee will complete a written incident report at the earliest opportunity; incident reports are stored (where).

Intruder Alert Procedure / Lockdown / Building Lockout

From time to time, schools and child cares have been faced with the threat of unauthorized individuals entering the facility. An intruder is defined as any unauthorized individual who, through act or deed, poses a perceived threat to the safety and welfare of children and employees. If at any time you are dealing with a person you feel uncomfortable around or are fearful for your safety or the safety of others, then you may be faced with an intruder situation. If the intruder is already in the building, initiate the intruder alert procedure and lockdown. Children will be locked down WITHIN their classrooms. If there is suspicious or criminal activity occurring outside the facility, the child care will go into a building lockout. Doors to the outside will be locked and access restricted, but staff and children will be allowed to move between the classrooms inside the building, if necessary.
There are key recommendations to implement regarding a lockdown, including those conducted because of an intruder:


  • It is important that all members of the building’s staff understand, support and participate in the Intruder Alert, lockdown, or lockout procedures.

  • It is important to practice these procedures in the facility several times per year, just as you practice fire drills.

  • Lockdown information will be given to parents upon enrollment. Parents will be notified of all lockdown/lockout drills and events. The facility will provide written materials for parents to help children understand and cope.
  • Parents will be given a pre-designated alternate pick up site if children and staff are evacuated. Parents should not try to enter the facility during a lockdown or lockout and may be kept away from the child care until authorities determine it is safe.




Intruder Alert / Lockdown


If a person(s) comes into the facility, assess the situation. If you are uneasy or suspicious of the person(s) immediately have someone call 911.

  • If a weapon is present, or suspected, DO NOT CONFRONT – give pre-determined hand signal to another staff member for them to call 911 immediately. This signal is (describe hand signal). Initiate Intruder Alert / Lockdown Procedure.

  • If no weapon is suspected, confront the intruder in the following manner:

      • Approach the individual in a non-confrontational manner with the assistance of another staff member

      • Introduce yourself and the person with you to the individual in a non-confrontational way

      • Ask the individual who they are and how you can be of assistance

      • Inform the individual of the policy that all visitors need to sign in and guide him/her to the area where that is done.

      • If the individual refuses, do not confront him/her. Give the other staff member the pre-designated hand signal to call 911

      • Initiate Intruder Alert / Lockdown Procedure.

If it is determined that the safety and health of children and staff are in jeopardy begin the Intruder Alert procedure.
  • If the intruder is already inside the building, a hand signal (which has been predetermined and is known by all staff) shall be made to the first staff member seen. That staff member will pass on the hand signal to others throughout the building and will call 911. This hand signal is (describe hand signal).


Upon hearing the chosen intruder alert announcement the following steps must be implemented:

  • Director or designee will immediately call 911 (if it has not been done already) and stay on the phone until help arrives. Await further instructions from emergency response personnel.

  • Staff should quickly check the hall and restrooms closest to their classrooms to get children into the rooms.

  • Lock all doors to classrooms (this includes exterior and interior doors), close and lock all windows, cover all windows and doors, and turn off lights; if doors to hallway cannot be locked, use a doorstop or other wedge to keep the door closed from the inside.

  • Keep children away from windows and doors; position children in a safe place against walls or on the floor; position children behind a bookcase or turn a classroom table on its side to use as a buffer.

  • Staff will maintain (as best they can) a calm atmosphere in the room, keeping alert to emotional needs of the children. (Tip: gather in a story circle behind the table and gather infants into one or two cribs (preferably on wheels) along with items to help keep them quiet, such as bottles, pacifiers, and small, quiet toys).

  • Teachers will keep all children in the classroom until an all clear signal has been given.

  • Emergency personnel will inform the site when it is safe to move about and release children from classrooms. Children should not be released to parents until an “all clear” has been called.
  • Upon arrival, the local police, in conjunction with the Director/Designee, will assume controlling responsibility and may evacuate the building per police standard operating procedures.


  • When “All Clear” is heard, the Director/Designee will apprise the staff of the situation and counsel with children. When the threat has been eliminated, normal activities should be resumed as soon as possible as instructed by the Director/Designee.

  • Director/Designee will apprise parents of all “lockdowns” whether practice or real.

Building Lockout


If the suspected intruder is not yet in the building, an announcement will be made (or a bell sounded) which alerts the staff of potential danger. The announcement will be (“This is a Code Red Emergency, repeat, this is a code red emergency.” – or – write your own here.)

  • Any children outside the facility on the playground must be brought inside immediately.

  • Immediately lock all exterior doors, close and lock all windows, and cover all windows.

  • Director or designee will immediately call 911 and stay on the phone until help arrives; await further instructions from emergency response personnel.

  • Keep children away from windows and doors.

  • Staff will maintain (as best they can) a calm atmosphere in the building, keeping alert to emotional needs of the children. Activity within the building may continue, but no access to the outside is permitted.

  • Teachers will keep all children in the building until an all-clear signal has been given.

  • Upon arrival, the local police, in conjunction with the Director/Designee will assume controlling responsibility and may evacuate the building per police standard operating procedures or may allow parents to pick up children if deemed safe.
  • Any individuals outside the building wishing to gain admittance must be escorted by law enforcement personnel.


  • When “All Clear” is heard, the Director/Designee will apprise the staff of the situation and counsel children. When the threat has been eliminated, normal activities should be resumed as soon as possible as instructed by the Director/Designee.

  • Director/Designee will apprise parents of all lockdowns or lockouts whether practice or real.

  • Director/Designee will report incident to licensor at earliest convenience.

  • Director/Designee will complete a written incident report at the earliest opportunity; incident reports are stored (where).




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