Child Care Center Disaster Response Handbook

Suspicious Mail or Package

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Suspicious Mail or Package

  • Do not touch, smell, or taste unknown substances.

  • Cover substance with paper, trash can, clothes, or other material.

  • Evacuate room, seal off room, and mark room as "Dangerous".

  • Wash hands thoroughly.

  • Call 911.

  • Make a list of all staff and children present in the room at the time of the incident to provide to local health authorities and the police.

  • Director/Designee will inform all parents and licensor of the incident.

  • Director/Designee will complete a written incident report at the earliest opportunity; incident reports are stored (where).

Communicable Disease Outbreak

Symptoms of flu, for example, include fever, headache, extreme tiredness, dry cough, sore throat, runny or stuffy nose, and muscle aches. Nausea, vomiting, and diarrhea are also common in children with the flu. Flu is spread from person to person through coughs and sneezes and indirectly through contaminated objects. For this reason, it is very important to isolate children with flu symptoms and have their parents or guardians pick them up as soon as possible. During a flu outbreak, as determined by the local health authority, additional steps should be taken to prevent the spread of disease. Make sure to keep emergency disaster supplies and emergency contact cards handy.

  • Check all children upon arrival for flu symptoms before the parents leave the child care. Any children who have these symptoms should not be permitted to stay at the child care and should be asked to leave with the parent/guardian.
  • All staff, parents, and children should wash their hands with soap and warm water upon entering the child care.

  • If a child or staff member develops flu-like symptoms while at the child care, physically separate the sick person.

  • Call the parent/guardian to arrange for pick-up of the ill child. Insist that they come immediately.

  • Send sick staff home and provide for paid sick-leave.

  • Sick children will stay in the isolation area located (where) until a parent or guardian is able to pick them up.

  • The person in charge of caring for ill children in the isolation area is (title of person). This person will limit contact with the ill child to the greatest extent possible.

  • Plenty of fluids will be provided to ill children.

  • Children and staff with symptoms will be asked to wear a mask. The staff member caring for the ill child will wear a mask.

  • All persons at the child care should carefully follow recommendations for hand hygiene after contact with an infected person or the environment in which the infected person was.

  • Those persons who are not involved in caring for the ill child will not enter the isolation area.

  • Place all used tissues in a bag and dispose of with other waste. A bag will be placed next to the ill child in the isolation area for this purpose.

  • All parents will be notified of the illness.

  • Sanitize the environment in which the sick child/staff had been located. Sanitize any toys or objects the sick child handled. Other cleaning and sanitizing activities should be done at the normal times.

  • Wash and sanitize any bedding that was used by the sick child. Care should be taken when handling soiled laundry (i.e. avoid holding the laundry close to your body) to avoid self-contamination. Wash hands after doing laundry.
  • Soiled dishes and eating utensils should be cleaned and sanitized as usual.

  • Any staff member or child who has been in the child care with a sick individual is at risk for developing influenza. Monitor staff and children continually for flu symptoms. Consult with healthcare providers to determine whether a flu vaccine, if available or antiviral prophylaxis should be considered.

  • Keep in contact with the local health authority and the child care licensor to determine if and when the child care should be closed.

  • Director/Designee will complete a written incident report at the earliest opportunity; Incident reports are stored (where).

Field Trip Incident

  • Before leaving for a field trip, make sure the trip coordinator has the following information:

      • Child list by assigned vehicle

      • Supervisor/Chaperone list by assigned vehicle

      • Map of intended route

      • Children’s emergency and medical information/supplies

      • Name and license number of driver, vehicle license number

      • List of important phone numbers significant to the trip (including children's emergency contact information and chaperone cell phone numbers)

      • First aid kit.

  • Attend to any medical needs if there are injuries or complaints of pain.

  • Call 911 if emergency medical treatment or police are required.

  • Contact center and provide update and actions being taken; center should consider deploying personnel to the scene, hospital, or to appropriate locations.
  • Director/Designee will contact parents and give update of actions being taken; indicate meeting locations or pick-up times at the child care.

  • Director/Designee will report incident to licensor at earliest convenience.

  • Director/Designee will complete a written incident report at the earliest opportunity; incident reports are stored (where).

  • Director/Designee will call insurance company (if needed).

Bomb Threat

During the Bomb Threat Call:

  • DO NOT HANG UP! Keep the conversation going and attempt to get the following information:

      • Where is the bomb?

      • What time will it go off?

      • What kind of bomb is it?

      • Who are you?

      • Why is this going to happen?

  • Listen for the following:

      • Voice of male or female

      • Speech impediment or accent

      • What kind of background noise there is

      • Cell phone or land-line

  • Note the following: Time ________________ Date_________________.

  • What does the Caller ID say: __________________________________.

  • Try to get the attention of another staff member and have them initiate the next steps.

  • Notify Center Director/Designee.

  • Call 911.

  • Initiate a lockdown; follow Lockdown procedure in this plan.

  • Confer with fire and police about evacuation.

  • Have floor plan ready for police/fire personnel.

  • Have teachers and staff glance around their area for suspicious items (DO NOT MOVE SUSPICIOUS ITEMS).

  • If the decision is made to evacuate, follow Building and Site Evacuation procedure in this plan.
  • Director/Designee will notify parents if evacuated or moved to alternate location.

  • Director/Designee will report incident to licensor at earliest convenience.

  • Director/Designee will complete a written incident report at the earliest opportunity; incident reports are stored (where).

  • All parents will be notified of incident.

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