City of Gold Coast Councillors 4 Council of the City of Gold Coast Contacts 7



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Contents


City of Gold Coast Councillors 4

Council of the City of Gold Coast Contacts 7

Federal Government 13

A – Z Guide 14

A-Z Guide 15

Accommodation Services 15

Advocacy Services 29

Ageing Services 35

Animal Services 66

Child and Youth Services 69

Communication and Information 98

Community Clubs and Interest Groups 105

Community Halls and Neighbourhood Centres 165

Crisis and Emergency Services 169

Cultural and Migrant Services 183

Disability Services 186

Education 219

Employment and Training 231

Environment and Conservation 242

Health Services 247

Indigenous Services 283

Information and Counselling 286


Legal Assistance and Information Services 308

Recreation and Leisure 319

Self Help 360

Sport 362

Transport Services 432

Volunteering 437

Welfare Assistance and Services 441

Index 449




City of Gold Coast Councillors


Mayor Councillor Tom Tate

P 07 5581 5283

E mayor@goldcoast.qld.gov.au
Division 1 and Deputy Mayor

Councillor Donna Gates

P 07 5581 6301

M 0424 778 999

E division1@goldcoast.qld.gov.au
Division 2
Councillor William Owen-Jones


P 07 5582 8555

E division2@goldcoast.qld.gov.au
Division 3

Councillor Cameron Caldwell

P 07 5581 1680

E division3@goldcoast.qld.gov.au
Division 4

Councillor Kristyn Boulton


P 07 5581 6434

M 0429 772 952

E division4@goldcoast.qld.gov.au
Division 5

Councillor Peter Young

P 07 5582 8400

M 0414 180 118

E division5@goldcoast.qld.gov.au

Division 6

Councillor Dawn Crichlow OAM

P 07 5581 6280

M 0414 180 677

E division6@goldcoast.qld.gov.au
Division 7

Councillor Gary J Baildon AM

P 07 5581 6760

M 0407 171 888

E division7@goldcoast.qld.gov.au
Division 8

Councillor Bob La Castra

P 07 5582 8206

M 0414 180 008

E division8@goldcoast.qld.gov.au
Division 9

Councillor Glenn Tozer

P 07 5581 1883

E division9@goldcoast.qld.gov.au
Division 10

Councillor Paul Taylor

P 07 5581 6171


M 0439 226 521

E division10@goldcoast.qld.gov.au
Division 11

Councillor Hermann Vorster

P 07 5581 7282

M 0405 414 931

E division11@goldcoast.qld.gov.au

Division 12

Councillor Pauline Young

P 07 5581 6382

M 0475 677 181

E division12@goldcoast.qld.gov.au
Division 13

Councillor Daphne McDonald

P 07 5581 6228

M 0414 180 013

E division13@goldcoast.qld.gov.au
Division 14

Councillor Gail O’Neill

P 07 5581 5275

M 0438 810 023

E division14@goldcoast.qld.gov.au

Council of the City of Gold Coast Contacts

General

Animal management............................................................................07 5667 5990

Bruce Bishop carpark..........................................................................07 5667 5986

Cemetery enquiries.............................................................................07 5581 6640

City building maintenance...................................................................07 5667 5974

Plumbing and electrical repairs (council structures) – 7am – 5pm

City cleaning........................................................................................07 5667 5974

Litter, BBQ/toilet/street/beach cleaning

City pounds


Coombabah.........................................................................................07 5581 7600

Stapylton..............................................................................................07 3807 0580

Dog registration...................................................................................07 5667 5987

Graffiti hotline (Monday–Friday)..........................................................07 5667 5974

Jobs at City of Gold Coast...................................................................1300 737 962

Lifeguard services (24 hours)..............................................................0414 180 986

Navigation locks maintenance.............................................................07 5667 5974

Boobegan Creek and Monterey Keys – 24 hours

Park bookings cityofgoldcoast/parkbookings......................................07 5667 5972

Parking enquiries City Parking............................................................07 5667 5989

Parks and landscape maintenance.....................................................07 5667 5974

Road landscape maintenance, street trees – 7am – 5pm

Permits and licensing, food, filming, advertising.................................07 5667 5987

Planning enquiries centre....................................................................07 5582 8708

Pool fence compliance and enquiries..................................................07 5667 5978

Roads, drainage and foreshore maintenance…………………….……07 5667 5974

Repairs for roads, footpaths, bikeways, drainage, lakes,

beaches and foreshores – Monday–Friday, 7am – 5pm

Trees – Tree removals........................................................................07 5582 8688

Water quality testing – 8am – 4.30pm................................................07 5581 1960


Disasters and emergencies


Disaster hotline...................................................................................1800 606 000

After Hours Emergencies....................................................................1800 637 000

State Emergency Service............................................................................13 2500

Customer service centres

Monday to Friday 8.15am – 4.30pm

Broadbeach......................................................61 Sunshine Blvd, Mermaid Waters

Bundall.....................................................................................................8 Karp Crt

Burleigh Heads...........................................................................................Park Ave

Coolangatta.................................Level 1 The Strand, Cnr Marine Pde & Dutton St

Helensvale...............................................Lindfield Road (Cnr Sir John Overall Drv)

Nerang.............................................................................833 Southport Nerang Rd

Palm Beach....................................................................................22 Eleventh Ave

Southport.............................................................................................47 Nerang St

Upper Coomera.......................................................Abraham Rd (Cnr Reserve Rd)


Aquatic centres


Gold Coast Aquatic Centre.................................................................07 5582 8282

Marine Pde, Southport

Helensvale, Rugby Lane....................................................................07 5573 5797

Miami, Pacific Ave..............................................................................07 5572 8870

Mudgeeraba, Robert St......................................................................07 5530 5288

Nerang, Martin St...............................................................................07 5578 1976

Palm Beach, Thrower Dr....................................................................07 5534 4188

Upper Coomera, Abraham Rd (cnr Reserve Rd)…………………..….07 5582 9325

Woongoolba/Stapylton, Jacobs Well Rd............................................07 5546 2644

Community centres

Community centre bookings

Cityofgoldcoast.com.au/communitycentres

Albert Waterways........................................................................ ......07 5667 5986

Sunshine Blvd (cnr Hooker Blvd), Mermaid Waters

Banksia Park, 27 Crescent Ave, Hope Island............................ .......07 5667 5986

Bert Swift, 11 Centurion Cr, Nerang........................................... .......07 5578 2457

Burleigh Waters, 131 Christine Ave.......................................... .... ....07 5667 5986

Carrara, Nielsens Rd.................................................................. .......07 5579 9919

Coomera Community Space, 133 Finnegan Way………………. ..…..07 5667 5986

Coomera Neighbourhood, 65 Beattie Rd.................................. .........07 5529 8087

Elanora, 26 Galleon Way............................................................... .....0429 619 171

Fradgley Hall, Park Ave, Burleigh Heads...................................... .....07 5667 5986



Helensvale, 31-33 Discovery Dr...................................................... ...07 5573 6920

Helensvale – Community and Cultural...............................................07 5667 5986

Sir John Overall Dr

Jacobs Well, 27 Bay Dr......................................................................07 5667 5986

Kirra Hill, Powell Crs, Coolangatta.....................................................07 5667 5986

Labrador, 57 Billington St...................................................................07 5667 5986

Lynne Richardson, Gidgee Crt, Molendinar.......................................07 5597 5622

Marj Shipman, 91 Hansford Rd, Coombabah....................................07 5529 6719

Mermaid Beach, 2439 Gold Coast Hwy.............................................07 5667 5986

Mudgeeraba Music Centre.................................................................0414 526 292

Somerset Dr (Firth Park)

Nerang Community Hall, 34 Price St.................................................0401 045 210

Nerang Bicentennial..........................................................................07 5667 5986

833 Southport Nerang Rd

Ormeau Centre, 3 Cuthbert Dr..........................................................07 5667 5986

Oxenford/Coomera – Youth..............................................................07 5529 8087

25 Leo Graham Way

Pacific Pines Community Hub...........................................................07 5667 5986

136 Pacific Pines Boulevard, Pacific Pines

Paradise Point, Grice Ave.................................................................07 5667 5986

Parkwood/Arundel, Napper Rd, Arundel...........................................07 5574 5597

Pimpama School of Arts, 15 Clark Way............................................0407 370 592

Robina, 196 Robina Town Centre Dr................................................07 5667 5986

Runaway Bay, Lae Dr.......................................................................07 5667 5986

Runaway Bay – Youth, 379 Oxley Dr...............................................07 5667 5986

Southport, 6 Lawson St....................................................................07 5667 5986

Springbrook Hall, 3-11 Carricks Rd..................................................07 5533 5588

Studio Village, 87 Village Way..........................................................07 5529 8253

Tallebudgera Valley..........................................................................07 5667 5986

611 Tallebudgera Creek Rd

Thrower House, Thrower Dr, Palm Beach.......................................07 5581 1662

Tugun, 414 Coolangatta Rd.............................................................0412 175 553

Upper Coomera................................................................................07 5667 5986

Abraham Rd (cnr Reserve Rd)

Varsity Lakes, 20 Mattocks Rd.........................................................07 5593 7006

Libraries


Broadbeach, Sunshine Blvd (cnr Hooker Blvd).................................07 5581 1555

Burleigh Heads, Park Ave.................................................................07 5581 7230

Burleigh Waters, Christine Ave (cnr Galeen Dr)...............................07 5581 1700

Coolangatta, The Strand, Marine Parade.........................................07 5581 7240

Elanora, Pines Shopping Centre......................................................07 5581 1671

Helensvale........................................................................................07 5581 1625

Lindfield Rd (cnr Sir John Overall Dr)

Local Studies, Garden St (cnr Lawson St)........................................07 5581 7217

Mobile Library....................................................…………..………….07 5581 7272

Mudgeeraba, Railway St...................................................................07 5581 1600

Nerang, Price St (cnr White St).........................................................07 5581 7180

Palm Beach, Eleventh Ave................................................................07 5581 1671

Robina, Robina Town Centre Dr.......................................................07 5581 1600

Runaway Bay, Lae Dr.......................................................................07 5581 7220

Southport, Garden St (cnr Lawson St)..............................................07 5581 7200

Special needs Library........................................................................07 5581 7180

Price St (Cnr White St)

Upper Coomera.................................................................................07 5582 9300

Cnr Reserve and Abraham Rds


Sporting venues


Coomera Indoor Sports Centre, Beattie Rd.......................................07 5581 7082

Gold Coast Cycle Centre, Hope St....................................................07 5581 7082

Gold Coast Sports Complex..............................................................07 5581 7082

Nerang-Broadbeach Rd

Gold Coast Sports and Leisure Centre..............................................07 5581 7082

35 Nerang-Broadbeach Rd

Runaway Bay Indoor Stadium...........................................................07 5581 7082

Tourist parks

Administration office..........................................................................07 5667 2790

Broadwater Tourist Park....................................................................1300 672 730

169 Marine Parade

Burleigh Beach Tourist Park..............................................................1300 672 750

36 Goodwin Tce, Burleigh Heads

Jacobs Well Tourist Park...................................................................1300 672 760

1161 Pimpama-Jacobs Well Rd, Jacobs Well

Kirra Beach Tourist Park....................................................................1300 672 740

10 Charlotte St, Coolangatta

Main Beach Tourist Park...................................................................1300 672 720

3600 Main Beach Pde, Main Beach

Ocean Beach Tourist Park................................................................1300 672 710

Hythe St, Miami

South Stradbroke Island Campgrounds

Currigee and North Currigee............................................................07 5577 3932

Tipplers and Tipplers Kiosk..............................................................07 5577 2849

Tipplers Licenced Café.....................................................................07 5577 3025

Tallebudgera Creek Tourist Park......................................................1300 672 700

1544 Gold Coast Hwy, Palm Beach

Waste and recycling centres

Phone enquiries (Mon to Fri 8am-5pm)...........................................07 5667 5976

Locations

Currumbin Valley Currumbin Creek Road

(nearest intersection Bains Rd), Friday–Monday 7am – 4.50pm

Closed Tuesday–Thursday

Helensvale 70 Helensvale Rd

7 days — 7am – 4.50pm

Jacobs Well Skopps Rd (off Behms Rd)

7 days — 7am – 4.50pm

Merrimac Boowaggan Rd

7 days — 7am – 4.50pm

Molendinar Herbertson Dr

7 days — 6.30am – 4.15pm

Mudgeeraba 287 Mudgeeraba Rd

7 days — 7am – 4.50pm

Numinbah Valley 2069 Nerang-Murwillumbah Rd

7 days — 7am – 4.50pm

Reedy Creek, Hutchinson Street (off Bermuda Street)

7 days — 7am – 4.50pm

Reedy Creek – Commercial landfill only, Hutchinson Street

(off Bermuda Street), Monday–Friday 7am – 4.45pm,

Saturday 7am – 12.45pm, closed public holidays.

Reedy Creek Recycle Market, Hutchinson Street (off Bermuda

Street), Wednesday–Sunday, 8am – 4pm.

Springbrook 4 Carricks Rd

7 days — 7am – 4.50pm

Stapylton – includes landfill, 16 Rossmanns Road,

7am – 4.45pm

General enquiries

P 1300 GOLDCOAST (1300 465 326) or 07 5582 8211

Website

cityofgoldcoast.com.au

Water and sewerage enquiries

P 1300 000 928 or 07 5667 5801

Rates and water billing enquiries



P 1300 366 659 or 07 5667 5995

Postal address

PO Box 5042 GCMC QLD 9729

E: mail@goldcoast.qld.gov.au

Mobile app

Search ‘City of Gold Coast’ on

mobile app stores and download


State Government contacts


Asbestos – Queensland Government....................................13 QGOV (13 7468)

Building and Owner Builders

Queensland Building and Construction Commission.................................13 9333



Electricity (Energex)

Emergencies..............................................................................................13 1962

General enquiries.......................................................................................13 1253

Fire ants – To report fire ants....................................................................13 2523

Fire restrictions................................................................................1800 020 440

Health – For a full listing of health contacts

Queensland Health............................................................................07 3234 0111


Housing

Public housing enquiries (Robina).....................................................07 5645 8100

Rental Tenancies Authority................................................................1300 366 311


Justice of the peace - Enquiries................................................... .......... 13 7468

Navigational hazards in waterways

To report hazards (Gold Coast region)..............................................07 5539 7373



Police – For life-threatening situations..............................................................000

Noise from amplified music/devices and all other enquiries, call

local Police Link or local police station.......................................................13 1444

Public transport – Translink.....................................................................13 1230

Registration and transport planning

Department of Transport and Main Roads.................................................13 2380



Rail – Queensland Rail..............................................................................13 1617

Residential Disputes

Neighbour disputes – Department of Justice....................................1800 017 288

Fences – South Queensland Dispute Resolution Centre.................1800 017 288

Roads – Main Roads (GC District Office)........................................07 5596 9500

RSPCA – Animal Cruelty - Queensland...........................................1300 264 625

SES – State Emergency Service...............................................................13 2500


Schools – Public schools are listed in the White Pages of your

local telephone directory



Streetlights – To report faults contact Energex........................................13 6262

Suburb boundary changes

Department of Natural Resource and Mines....................................07 5583 1700



Termites

Queensland Government.......................................................13 QGOV (13 7468)



Tourism

Gold Coast Tourism..........................................................................07 5592 2699

Tourism Queensland.........................................................................07 3535 3535

Surfers Paradise Alliance..................................................................07 5584 3700

Broadbeach Alliance..........................................................................07 5656 0100

Connecting Southern Gold Coast......................................................07 5534 3500



Walking trails – National Parks and Wildlife...........................13 QGOV (13 7468)



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