City of Melbourne Annual Report 2015-16


Council planning framework



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Council planning framework

Elected by the community, Melbourne City Council is the decision-making body that sets the strategic direction and policy of the municipality.

The Council delivers:



  • The four-year Council Plan, which sets out what the Council will achieve during its four-year term to further the community vision.

  • The Annual Plan and Budget, which describes the Council’s key objectives and activities for each 12-month period.

The administration, headed by a Chief Executive Officer appointed by the Council, delivers the vision of the elected Council.

This is done this by:



  • providing advice to the Council in a timely manner

  • resourcing the administration to deliver the results sought by the Council

  • complying with the statutory responsibilities required under legislation

  • delivering services to the community required under legislation or by the Council

  • implementing the decisions made by the Council.


Our reporting framework


The following section ‘Performance against our goals’ is divided into eight chapters, reflecting the eight goals that support our vision of being a bold, inspirational and sustainable city, as per the Council Plan 2013–17:

  • A city for people

  • A creative city

  • A prosperous city

  • A knowledge city

  • An eco-city

  • A connected city

  • Resources are managed well

  • An accessible, transparent and responsive organisation

How to read the following sections

Each goal chapter describes:


  • the outcomes the Council aims to achieve within its four-year term, according to the Council Plan
    2013–17

  • how well the Council performed over the last year, as measured by the indicators of progress towards the outcomes in the Council Plan

  • the priorities and actions supporting those priorities the Council has implemented to achieve the four-year outcomes it seeks, including whether these actions were completed or are ongoing

  • the major initiatives of the Council of the past 12 months (activities of particular importance under each goal, as listed in the Annual Plan and Budget 2015–16).

Goals one to six include a ‘Future Melbourne snapshot’. These provide a picture of how the municipality is tracking as a whole against the goals of the Future Melbourne Community Plan. The Future Melbourne Community Plan is broader than the Council Plan, and sets out what the community and the City of Melbourne together aspire to achieve by 2020.

Performance against our goals

Goal 1: A City for People


Melbourne will be accessible, inclusive, safe and engaging. Our streets, buildings and open spaces will be alive with activity. People of all ages and abilities will feel secure and empowered, freely participate in their community and lead healthy lives.

Overview


  • 4 projected outcomes

  • 20 priorities identified

  • 7 progress indicators

  • 41 actions for 2015–16

  • Delivered via 13 service areas, 28 strategies/plans

Our approach

The City of Melbourne plays an important role in making sure our city remains a great place for people from all walks of life, whether their reason for coming here is to live, work or study, and whether they intend to stay long term or just a short while. As our city grows, we need to be nimble in responding to our community’s needs, particularly those who are most vulnerable.

Building a ‘city for people’ is about keeping pace with our changing population by having well-planned infrastructure and services, providing safe and welcoming public spaces, and supporting people to stay healthy, socially connected and engaged in their community.

Issues and challenges


Changing Victorian Government priorities impacted a number of projects. Work with the Victorian Government on E-Gate has paused, pending the impacts of the Western Distributor on the urban renewal area. The review of the City of Melbourne Housing Strategy as it relates to affordable housing issues did not progress as it relied on the release of the Australian Government’s Reform of the Federation White Paper. City of Melbourne officers have continued to input into strategic planning for Fishermans Bend through taskforce-led working groups. Development of the Lorimer Precinct Plan will now be prepared as the Lorimer Neighbourhood Precinct Plan, and this will be led by the Fishermans Bend Taskforce. The first phase of community engagement to develop a new contemporary Master Plan for the Domain Parklands was undertaken, and there is a need for another phase of engagement to further understand community views. We’ve extended the project completion date to April 2017.

Future directions


Major initiatives include continuing to deliver the Queen Victoria Market precinct renewal program, the development of plans for the Fishermans Bend employment precinct and Lorimer precinct and continuing to develop plans for the urban renewal of the Arden Macaulay area. We will finalise the Moonee Ponds Creek Master Plan and seek agreement on a funding and implementation strategy. Planning will also commence for the temporary relocation of Lady Huntingfield Childcare Centre places and redevelopment of the site.

Future Melbourne snapshot

How the city measures up as a ‘city for people’ based on: The percentage increase in residents, visitors and workers.

The daily population grew from 844,000 in 2013 to 891,000 in 2016.

Percentage daily population increase:

2012–13 to 2013–14: 1.1%

2013–14 to 2014–15: 2%

2014–15 to 2015–16: 2.4%


Goal 1 service areas: Planning for population growth, Parks and gardens, Building, development and planning, Public health and safety, Libraries, Homelessness, City safety, Family, children and youth, Recreation and leisure, Street cleaning and waste management, Aged and inclusion, Sustainable environmental management, Urban policy and design

Major Initiatives


  • Begin implementing the Queen Victoria Market Precinct Renewal Master Plan

Since the Queen Victoria Market Precinct Renewal Master Plan was adopted in July 2015, we’ve been working hard to progress renewal: preparing a planning scheme amendment for the precinct, conducting a tender process for the Munro site development, and creating an implementation framework to guide renewal. The renewal of the market is well on track, with the implementation framework to be released in July 2016. The framework will outline the delivery of the projects identified in the Queen Victoria Market Precinct Renewal Master Plan, including key timeframes and, importantly, how the market will continue to trade during the renewal works. Improving the trader, customer and community experience is central to the renewal program.

  • Complete Carlton Baths stage two: a refurbished swimming pool, new toddlers’ pool, plant room and landscaping

The $19.48 million refurbishment of the historic Carlton Baths was completed in time for the pool’s 100th anniversary celebrations. As part of the upgrade, there’s a new toddlers’ pool along with modern play equipment and shade sails. The pool floor was levelled, the pool shell replaced, more slip resistant tiles, new decking and an access ramp were installed and the pool plant equipment was replaced. The landscaping works included new trees and a sustainability upgrade through features such as rainwater collection, solar hot water and passive ventilation.

Highlights


  • Kathleen Syme library and community centre opens

The new Kathleen Syme Library and Community Centre opened in July 2015. The ceremony was followed by a Community Family Day, which was enjoyed by more than 1000 visitors. The event included cooking demonstrations, body scans, live entertainment and an exciting appearance by the Chinese Lion.

The Neill Street Reserve in Carlton is a new neighbourhood park that includes two multipurpose play courts, a community square that can be booked for events and the City of Melbourne’s first permanent table tennis table, which was designed in-house by the industrial design team.

  • Library at the dock takes two industry awards

Library at the Dock public library and community centre was a recipient of two industry awards. This state-of-the-art building was recognised with an interior design award as part of the Intergrain Timber Vision Awards and a national technology awards at the Audio Visual Industry Awards.

  • Caring for our community

The Victorian Seniors Festival and Carers Week celebrated the role that older people and carers play in our community. Highlights included free activities for older people at our libraries and recreation centres including disco knits, grandparents’ story time and Zumba. The Carers Project – A Sanctuary in the City, a participatory arts project developed by carers, was installed at Southbank and challenged the community to reflect on what it means to be a carer.

  • Welcome dinner project

Over 50 new Australians (refugees, asylum seekers, international students) and established Australians shared conversations over a potluck meal at the Multicultural Hub as part of the Welcome Dinner Project. Hosted by the City of Melbourne and Joining the Dots, the dinners create a platform for meaningful connection and establishing new friendships.


  • Innovative ‘silent backboards’ installed

A ‘silent backboard’ was designed and installed at Docklands Sports Courts to minimise the noise from basketball matches. The one-piece aluminium plate was designed and retrofitted into existing infrastructure and initial readings showed that it significantly decreased the sound. This new innovative design will now be considered for use in other sports courts.

  • National Reconciliation Week, the Melbourne way

A variety of activities and events in the world’s most liveable city took place to celebrate Aboriginal and Torres Strait Islander culture during National Reconciliation Week. The event, which ran from 27 May to 3 June, included a variety of activities to commemorate and learn about our shared histories, cultures and achievements and to explore how each of us can join the national reconciliation conversation. The City of Melbourne is also proud to have been the first Australian local government to have a Reconciliation Action Plan endorsed by Reconciliation Australia.

  • Experiencing the city through deaf blind Victorians

Five members of Deaf Blind Victorians (DBV), an energetic independent community group based at Ross House, provided Council staff with a unique opportunity to experience the city as they would. Through an innovative training model where Council staff donned ear plugs and goggles, they had to navigate particular scenarios that deaf blind people experience in our city every day. Working closely with DBV is critical to planning new services such as the renewal of Kings Domain parkland, Queen Victoria Market and the Melbourne Metro Rail project. At the end of the session, we celebrated Deafblind Awareness Week and the birthday of Helen Keller, one of the 20th century’s leading humanitarians.

How we’re performing against our indicators of progress

The City of Melbourne aims for several outcomes over the four years of its Council Plan 2013–17. We measure progress by the indicators below.

Projected outcome: A well-planned municipality for a growing and diverse population

Indicator

The proportion of the resident population that lives within a 15–to–20 minute walk (800 m to 1 km radius) of community facilities, per year.

Residents living within an 800 metre walk of community facilities:

2013–14: 88%

2014–15: 88%

2015–16: 87%

Indicator

The proportion of the resident population that lives within a 300–metre walk of open space.

Residents living within a 300–metre walk of open space:

2013–14: 94.9%

2014–15: 92.8%

2015–16: 92.2%

Our progress

Our estimated population living within a 20–minute walk or 800–metre radius of community facilities has remained almost unchanged. Community facilities include libraries and community hubs (i.e. buildings that share space and resources for public use, excluding recreation centres and neighbourhood houses). Factors that can influence the indicator result include where population growth is occurring. Community facilities in neighbouring municipalities are not counted.

Our estimated population living within a 300-metre radius of open spaces, including parks and reserves, sports fields and outdoor recreation areas, squares and publicly accessible private outdoor space has declined to 92 per cent.

Projected outcome: People who are informed and supported to be healthy

Indicator

The proportion of people using selected City of Melbourne services that reported the information they received from those services helps them to lead a healthier lifestyle.

Customers reporting the information they received from us helped them lead a healthier lifestyle:

2013–14: 88.6%

2014–15: 87%

2015–16: 91.7%

Indicator

The proportion of people using selected City of Melbourne services that reported the support they received from those services helps them to lead a healthier lifestyle.

Customers reporting the support they received from us helped them lead a healthier lifestyle:

2013–14: 95.1%

2014–15: 91.9%

2015–16: 97.1%

Our progress

Of customers surveyed who used our services (including immunisation, maternal and child health services, parent support, Healthy Ageing community events, child care services, recreation and leisure centres), 91.7 per cent reported the information they received helped them lead a healthier lifestyle, and 97.1 per cent reported the support they received helped them lead a healthier lifestyle.

Projected outcome: People who participate and feel connected

Indicator

The proportion of service users who feel more a part of their community through participation in selected City of Melbourne programs per year.

Customers who feel more a part of their community through participating in our programs:

2013–14: 90.7%

2014–15: 89.1%

2015–16: 93%

Our progress

Customers surveyed who participated in our programs (including Healthy Ageing community events, child care services, recreation and leisure centres, student programs and parent support) and reported they felt more a part of their community increased to 93 per cent.

Projected outcome: Safe, high-quality and well-used public spaces and places

Indicator

The proportion of city users satisfied with the quality of City of Melbourne public spaces and places, annually.

City users who are satisfied with the quality of our public spaces:

2013–14: 76.6%

2014–15: 74.2%

2015–16: 68.3%

Indicator

The proportion of city users satisfied with the safety of City of Melbourne public spaces and places, annually.

City users who feel safe alone in public spaces:

2013–14: 96.2% in daytime 56.6% at night

2014–15: 97.1% in daytime 62.1% at night

2015–16: 90% in daytime 69.7% at night

Our progress

Just over 68 per cent of city users surveyed reported satisfaction with the quality of the city’s public spaces, based on several quality aspects of public open spaces, including sun and shade, sights and sounds, fresh air, greenery, the presence of art and furniture, accessibility and ability to enjoy using the space. This is more than a 5 per cent decrease than the previous year.

Ninety per cent of people surveyed felt safe alone in public spaces during daytime, and seventy per cent reported feeling safe alone in public spaces at night, an improvement from last year of more than 7 per cent.


Priorities and actions

A total of 21 actions and activities were completed under Goal 1, a city for people. Several actions not completed in 2015–16 will continue to be delivered in the 2016–17 financial year. Some relate to projects that span multiple years and some were delayed due to unforeseeable external factors.

Two actions were discontinued in 2015–16. Work with the Victorian Government on E-Gate has paused, pending the impacts of the Western Distributor on the urban renewal area. The review of the City of Melbourne Housing Strategy as it relates to affordable housing issues did not progress as it relied on the release of the Australian Government’s Reform of the Federation White Paper.


Our 4-year priorities are…

Our 2015–16 focus was…

Over the next year we will…

Begin implementing Melbourne's Urban Renewal Areas plan

Status: Ongoing

  • Undertake a planning scheme amendment to introduce DD032 and its 14-metre height limit over land at 94-112 Courtney Street (corner Harcourt Street), 104-162 Capel Street and 135-159 Peel Street

Status: Completed

  • Review the Urban Design within the Capital City Zone policy

Status: Ongoing

  • Undertake preliminary scoping studies and design to inform the development of a City of Melbourne preferred Master Plan for the Moonee Ponds Creek

Status: Completed

  • Consult on and finalise the Lorimer Structure Plan

Status: Ongoing

  • Run an exhibition and panel hearing for the West Melbourne Waterfront Planning Scheme Amendment

Status: Ongoing

  • Consult on and finalise the West Melbourne Structure Plan

Status: New Action in 2016-17
  • Prepare an assessment of the Council’s options for establishing new sources of funding for local infrastructure in the city’s high growth areas


Status: New Action in 2016-17

  • Work with the State Government on E-Gate

Status: Discontinued

  • (Major Initiative) In partnership with the Victorian Government and in consultation with the community, continue to develop plans for the urban renewal of the Arden Macaulay area that clearly articulates Council's expectations for future growth

  • Engage with the Victorian Government’s Central City Built Form Review, consider its outcomes and determine any further necessary Council actions to continue to improve urban design outcomes

  • Progress Planning Scheme Amendment C221 West Melbourne Waterfront development through to Panel

  • (Major Initiative) In partnership with the Victorian Government, finalise the Moonee Ponds Creek Master Plan and seek agreement on a funding and implementation strategy

  • (Major Initiative) Work with the Victorian Government to implement Council’s goals through the development of plans for the Fishermans Bend Employment Precinct and Lorimer Precinct

  • Develop a flood mitigation strategy including open space requirements, around the Moonee Ponds Creek corridor

  • Finalise the West Melbourne Structure Plan

Providing community infrastructure commensurate with the municipality's growing population and in anticipation of rapid growth in urban renewal areas

  • Complete the Docklands Family Services and Community Boating Hub

Status: Completed

  • Investigate the community infrastructure required to accommodate increased future population in the Arden Macaulay area and provide potential partnership models to deliver that infrastructure

Status: Completed

  • (Major Initiative) Begin implementing the Queen Victoria Market precinct renewal Master Plan


Status: Completed

  • Implement the Queen Victoria Market precinct development controls through a planning scheme amendment

Status: New Action in 2016-17

  • Through community engagement, develop a framework to guide the provision, location and management of skating in the city

Status: Ongoing

  • Work with surrounding councils and the State Government to develop a more integrated approach to the planning and delivery of community infrastructure and services

  • Advocate for an Arden Macaulay Infrastructure Contribution Plan with a view to incorporate Infrastructure Contribution Plans into other renewal areas such as Southbank and City North

  • Work with the City of Moonee Valley to agree on an approach to improve the public amenity and safety along Racecourse Road, including the area around Flemington Bridge Station

  • (Major Initiative) Continue to deliver the Queen Victoria Market Precinct Renewal Master Plan

  • Progress Planning Scheme Amendment for the Queen Victoria Market

Advocate to and cooperate with the Victorian Government in planning for new government schools

  • To meet the school needs of our residents, continue working with the State Government and IMAP councils on a regional plan that includes school sites in our municipality

Status: New Action in 2016-17
  • Work with the Victorian Government, to facilitate the design and development of primary schools in Carlton, North Melbourne and Docklands neighbourhoods and undertake planning for secondary school provision


Facilitate private and public development of a diverse and more affordable housing stock to accommodate population growth

  • Continue to work with the Department of Environment Land Water and Planning to develop the Victorian Apartment Design Standards, as part of our Housing Strategy implementation

Status: Completed

  • Review the City of Melbourne Housing Strategy as it relates to affordable housing issues, following the release of the Australian Government’s Reform of the Federation White Paper

Status: Discontinued

  • Review the City of Melbourne Housing Strategy as it relates to affordable housing issues

  • Ensure the Munro site redevelopment tender considers affordable housing and child care

Protect the community from passive smoking by expanding smoke free areas

Status: Completed

  • Work supporting this priority is included in our regular business for the year

Develop an electronic gaming machine policy for the municipality

  • Review Melbourne Planning Scheme clause 22.12 (gaming premises) in light of the continued Capital City Zone expansion

Status: Ongoing

  • Begin implementing the outcomes of the gaming policy review

Increase community participation in physical activity through our sport and recreation services


  • Complete the committed Princes Park Master Plan works and Royal Park works and develop a revised strategy of use of those sporting facilities

Status: Ongoing

  • Audit a range of community and recreation facilities for gender equity

Status: Completed

  • Draft an Active Melbourne Strategy 2016-21

Status: Ongoing

  • Review, investigate and test opportunities with elite sporting organisations to provide measurable and achievable community recreation and health and well-being programs

Status: Completed

  • (Major Initiative) Complete Carlton Baths Stage 2: a refurbished swimming pool, new toddlers’ pool, plant room and landscaping

Status: Completed

  • Work supporting this priority is included in our regular business for the year

Support the community to access nutritious and sustainable food through our Food Policy

  • Initiate and support food-related activities that strengthen social connections and access to nutritious, sustainable food

Status: Completed

  • Work supporting this priority is included in our regular business for the year

Address gender and equity issues in all new Council strategies and plans

  • Improve access to interpreting and translation services to people who need support to access information about Council services and strategies

Status: Completed

  • Work supporting this priority is included in our regular business for the year


Strengthen partnerships to prevent crime and improve community safety

  • Continue to improve the Safe City Cameras Program network

Status: Completed

  • Implement Year 2 actions from the Beyond the Safe City Strategy 2014-17

Status: Ongoing

  • Should the Night Network trial be extended, seek Victorian Government funding for late night activation of the city

Apply crime-prevention-through-environmental-design principles to increase safety in public spaces

N/A

  • Work supporting this priority is included in our regular business for the year

Support the prevention of violence against society's most vulnerable people with a focus on women and children

N/A

  • Work supporting this priority is included in our regular business for the year

Provide programs and events for people to participate in community activities and civic life and connect with each other

  • Provide two opportunities for school choirs from the municipality to perform during citizenship ceremonies

Status: Completed

  • Work supporting this priority is included in our regular business for the year

Celebrate cultural and language diversity through a range of cultural activities

  • Facilitate and host activities for NAIDOC Week, Reconciliation Week and a range of cultural diversity events


Status: Completed

  • Work supporting this priority is included in our regular business for the year

Provide youth, aged and family-focused services for a growing community

  • Identify and pilot opportunities for people of different ages and abilities to exchange skills and develop connections

Status: Completed

  • Implement African Australian community strategic partnerships to progress the Community Employment and Empowering Women Initiatives

Status: Completed

  • Work supporting this priority is included in our regular business for the year

Facilitate the sufficient availability of quality childcare services in local areas and plan for future demand

  • Building on studies and feasibility work done to date, indicate how and where the City of Melbourne will increase numbers of childcare places in neighbourhoods (including the QVM precinct) to meet future demand

Status: Completed

  • (Major Initiative) Commence planning
    for temporary relocation of Lady Huntingfield Childcare Centre places
    and redevelopment of the Lady Huntingfield site

Support the social and economic development of Aboriginal and Torres Strait Islander people
  • Implement 2015-18 Reconciliation Action Plan Year 1 actions including a partnership with the Jawun Indigenous Corporate Partnership and establishment of a City of Melbourne reconciliation forum


Status: Ongoing

  • Revise the Procurement Policy to ensure supplier diversity and equal opportunity is being provided to Aboriginal and Torres Strait Islander businesses, including through the potential membership of Supply Nation

Contribute to developing sustainable pathways out of homelessness

  • Implement Year 2 actions from the Homelessness Strategy 2014–17

Status: Ongoing

  • Work supporting this priority is included in our regular business for the year

Improve the municipality's social and physical accessibility for all ages

  • Identify locations to trial Sunday Streets - where cars in selected areas temporarily make way for community activities and recreation

Status: New Action in 2016-17

  • Improve the city for people with cognitive impairment through better signage, access to our facilities and community awareness

Status: Ongoing

  • Continue to improve city accessibility in line with the Disability Discrimination Act

Status: Completed

  • Build on year three action on Sunday Streets through an Expression of Interest process for trials and submit report on trials to Council

Expand and improve public spaces through our Open Space Strategy with a particular focus on areas designated for rapid growth
  • Develop a new contemporary Master Plan for the Domain Parklands


Status: Ongoing

  • Review the Sunlight to Public Open Space policy to ensure open spaces receive an appropriate amount of sunlight

Status: Completed

  • As part of the implementation of the Open Space Strategy, complete the:
    (a) Eastwood / Rankins project and progress the Railway/Miller, Hawke/Adderley, Boyd School, and
    (b) Southbank Boulevard and Dodds Street open space expansion projects

Status: Completed

  • Begin construction of Southbank Boulevard open space project

  • Following the outcomes of the Victorian Government's Central City Built Form Review, begin a planning scheme amendment to introduce an updated Sunlight to Open Space policy for the remainder of the municipality

  • Develop proposals that improve the amenity of smaller public spaces to meet the needs of the community in areas facing significant increased density


: SiteCollectionDocuments
SiteCollectionDocuments -> Year one progress report
SiteCollectionDocuments -> City of Melbourne Annual Report 2012–13
SiteCollectionDocuments -> Year one key achievements Melbourne Music Symposium 2015
SiteCollectionDocuments -> Annual Report 2014–15
SiteCollectionDocuments -> We are pleased to present to you the City of Melbourne’s annual report for 2012–13
SiteCollectionDocuments -> World War One memorials in the City of Melbourne by Dr Michael Cathcart
SiteCollectionDocuments -> Learning Objective Activities Areas of Learning
SiteCollectionDocuments -> Queen mary 2 Fact Sheet
SiteCollectionDocuments -> Discussion Paper on Ecosystem Services for the Department of Agriculture, Fisheries and Forestry Final Report
SiteCollectionDocuments -> Transport/movement re theme: leaders


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