Dmaic overview

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Date conversion07.05.2018
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1. Define

2. Measure

3. Analyze

4. Improve

5. Control

Define the Project

Define the project's purpose and scope and get background on the process and customer

Measure the Current Situation

Focus the improvement effort by gathering information on the current situation

Analyze to Identify Causes

Identify root causes and confirm them with data

Implement Solutions and Evaluate Results

Develop, try out, and implement solutions that address root causes; use data to evaluate both the solutions and the plans used to carry them out

Standardize and Make Future Plans

Maintain the gains by standardizing work methods or processes; anticipate future improvements and preserve the lessons from this effort


  • Affinity Diagram

  • Brainstorming

  • CTQ (Critical to Quality) Tree
  • Project Selection Criteria

  • SIPOC (Suppliers, Inputs, Process, Outcomes, Customers) High Level Flowchart

  • Team Charter

  • Team Communication Plan

  • VOC (Voice of the Customer) Data Collection Plan


  • Check Sheets

  • Control Chart

  • Cycle-Time

  • Data Collection Plan

  • Flowcharts

  • Pareto Charts

  • Run Charts and Finding Runs


  • 5 – Why’s

  • Brainstorming

  • Cause and Effect Diagram

  • Might-Cause Check

  • Problem Statement

  • Scatter Diagram

  • Tree Diagram


  • Brainstorming

  • Commitment Planning

  • Control Chart

  • Elevator Speech

  • FMEA Analysis

  • Force Field Analysis

  • From-to-Matrix

  • Gantt Chart

  • Involvement Matrix

  • Losses and Gains Chart

  • Pareto

  • Planning Grid

  • Prioritization Matrix

  • Standard Practice Development Worksheet

  • SWOT (Strength, Weakness, Opportunity, Threat) Analysis


  • Closure Checklist

  • Control Charts

  • Process Management Check

  • Storyboard

Written 6/05

Revised 6/06

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