Dmaic overview



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DMAIC OVERVIEW



1. Define

2. Measure

3. Analyze

4. Improve

5. Control

Define the Project

Define the project's purpose and scope and get background on the process and customer



Measure the Current Situation

Focus the improvement effort by gathering information on the current situation



Analyze to Identify Causes

Identify root causes and confirm them with data



Implement Solutions and Evaluate Results

Develop, try out, and implement solutions that address root causes; use data to evaluate both the solutions and the plans used to carry them out



Standardize and Make Future Plans

Maintain the gains by standardizing work methods or processes; anticipate future improvements and preserve the lessons from this effort



Tools

  • Affinity Diagram

  • Brainstorming

  • CTQ (Critical to Quality) Tree
  • Project Selection Criteria


  • SIPOC (Suppliers, Inputs, Process, Outcomes, Customers) High Level Flowchart

  • Team Charter

  • Team Communication Plan

  • VOC (Voice of the Customer) Data Collection Plan




Tools

  • Check Sheets

  • Control Chart

  • Cycle-Time

  • Data Collection Plan

  • Flowcharts

  • Pareto Charts

  • Run Charts and Finding Runs




Tools

  • 5 – Why’s

  • Brainstorming

  • Cause and Effect Diagram

  • Might-Cause Check

  • Problem Statement

  • Scatter Diagram

  • Tree Diagram




Tools

  • Brainstorming

  • Commitment Planning

  • Control Chart

  • Elevator Speech

  • FMEA Analysis

  • Force Field Analysis

  • From-to-Matrix

  • Gantt Chart

  • Involvement Matrix

  • Losses and Gains Chart

  • Pareto

  • Planning Grid

  • Prioritization Matrix

  • Standard Practice Development Worksheet

  • SWOT (Strength, Weakness, Opportunity, Threat) Analysis




Tools

  • Closure Checklist

  • Control Charts

  • Process Management Check

  • Storyboard






Written 6/05

Revised 6/06







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