Expected ctc: Negotiable Current Status: Unemployed Notice Period



Download 177.09 Kb.
Page1/5
Date conversion09.07.2018
Size177.09 Kb.
  1   2   3   4   5
Name: Sriram S. M.E., M.B.A.

33, AG2, Sneka Gardens, 3rd main road, BHEL Nagar, Medavakkam koot road, Chennai, 600100 Email: Sri_cdm@yahoo.co.in, Mobile: 09884446029

Objective: To serve our esteemed organization utilizing knowledge with skills.

Expected CTC: Negotiable

Current Status: Unemployed

Notice Period: 15 days

Employment Mode: Contract 3 months and above, Fulltime Permanent positions most preferred

Location: Anywhere Coimbatore, Chennai, Pondicherry (Most Preferred)

Work Timings: 5 am to 11.30 pm flexible, Regular/Aus/UK/Day shifts preferred.US shifts please excuse me.

Summary: A writer and a training professional with 20 years experience

Type of organizations: InfoTech, Consultancy, BPM, BPOs, LPOs, KPOs, Media and Publishing
Department: Human Resources / Operations / Software Delivery

Process Function: Training, Talent, Learning and Development, Delivery, Teaching, Education, Counseling,

Functional skill Area: Training, Writing, Editing, Proofreading, Support (Chat, Voice, email)

Order of Preference: 1. Writing, 2. Teaching and Training, and 3. Technical Support

Core Verticals: MIS-ERP-CRM, Hardware, Networking and Network Security, BFSI, Education Management

Career Level: Mid- Senior Level / Low Executive Level

Career Range: Assistant Manager, Manager, Senior Manager

Specialties/Core Competency: Technical Communication, Learning and Development, Training, Key Subject Matter Expertise, Technical Writing, Scientific Writing, Instructional Design, Training, Marketing Communications, Brand Management, Article writing, SEO article writing , Writing columns and speeches for CEO and MD and other senior executives, CSR , Blog writing, Web Content writing and Management, Social and Corporate research report, Creative writing ,Copy writing, Captioning and taglines, Business proposal writing, Capability and Expertise doc Strategic Communication Planning, Internal Communication, Anchoring and Event Management, PPT Presentation, Software/Hardware Documentation, Policies & Procedures, Operator Manuals, Lab Trials documentation, User Guides, On-line Documentation, Web Content, On-Line Help, Advertisement Copy, Press Releases, CBT, Training Development, Training Delivery


Synopsis:


  • An ideal candidate for Training (IT, Communication, Product and Process) and Technical Documentation (Product or Process) / HR / Facilitation / Instructional Designing / Learning and Development / Content / E-learning and Assessment Divisions / Departments.

  • A strong candidate with Masters Degrees in English linguistics Translation, Journalism, International Business, Marketing and Engineering.

  • A good testing and product management person with exposure into Manual testing, Quality Assurance and Product support.

  • A good Instructional Designer, Technical Writer and Trainer for practical usage (How to / Using Series) and Awareness / Know About Series in the form of Instruction Led Training and Electronics Led training (E-Learning) in learning space in IT Hardware, Networking and Internet Security , MIS-ERP-CRM, BSFI and Education Management Verticals.

  • Could provide Interactive advisory using collaboration platforms like Linkedln, facebook, Twitter, Orkut, Google plus, Jiveon, You Tube, Foursquare, Myspace, Zynga, Ning, Meetup, Elgg, Digg,Flickr, Simplyhired, Pinterest, Tumblr , Digg it, Reddit, Delicious, StumbleUpon, Siliconindia.com,Apnacircle.com and Causes.com, Creating invitations on collaborative sites, creating surveys, writing about the survey results and teaching using Skype, WebEx and Gurukul online.

  • Could produce Online content, Marketing Communication, Wiki content, Market research content, SEO content, Content for Blogosphere, Content improvement of the web site, Web site review, Web materials, Magazine articles (print and e-zine), Newsletters, frequently asked questions, White papers, Datasheets, Brochures, CD covers etc.

Product and Process Documentation

1. Banking and Financial Institutions documentation

2. Cloud, Networking and Security documentation

3. SAP HCM Implementation documentation

4. NMS / EMS Product documentation

5. Industrial Design and process documentation

6. Quality Assurance, Certifications and Standardization documentation

7. Online Marketing Support documentation

8. Enterprise Application security documentation

Training packages with key modules:

1. Introduction to Vision plus Training

2. Mainframes introduction and Operating systems MVS

3. Introduction to IBM COBOL programming

4. Introduction to IBM DB2 programming

5. Introduction to IBM PL/1 programming

6. Introduction to IBM CICS programming

7. Introduction to RPG COBOL and AS400

8. Basic Understanding of SAP R/3

9. Learning MBA Insurance

10. IRDA Financial Consultant Exam preparations (IC 33- Life Insurance)

11. IRDA Financial Consultant Exam preparations (IC 34- General Insurance)

12. Certificate in Insurance Salesmanship (CIS)

13. Certificate in Foundation of Casualty Actuarial Science (Non-Life)

14. Pre-licensing test for Insurance Surveyors on behalf of IRDA)

15. Learning Digital Marketing

16. Introduction to Digital Electronics

17. Introduction to Operating Systems and Distributed Computing

18. Understanding networking and network Security

19. Novell Netware 3.12 complete

20. A+ Exam Preparation

21. CCNA Exam Preparation (Networking Essentials)

22. MCSE Exam Preparation (Installing, Configuring, and Administering Microsoft Windows NT Professional)

23. MCSE Exam Preparation Installing, Configuring, and Administering Microsoft Windows XP Professional

24. RCHE Exam Preparation Red Hat Linux System Administration RH-12x: System Administration

25. RCHE Exam Preparation Red Hat Linux System Administration RH24x: Troubleshooting

26. DOS and PC servicing

27. Learning LAMP

28. Introduction to Embedded Systems, DCS and Programmable Logic Computing

29. Learning Auto CADD with Auto lisp

30. Learning ORCAD PCB Design

31. Learning soft skills and Personality development for employability

32. Learning Risk, Security, Human Resources Policies and Procedures

33. Learning Sales Function

34. Learning BPO Essentials Communication training

35. Learning BPO Essentials Technical Training

36. English Language Training for competitive examinations

37. English Language Training for High school students K6 to K12

38. English for Special Purpose for writers

39. Retail IT courses

40. Learning Project Management online using Webex, Skype and Gurukul online

41. Introduction to Intellectual Property Rights and Patents


Teaching subjects with Syllabi:


  1. Computational linguistics

  2. Human language technology

  3. Machine learning

  4. Natural language processing

  5. Ontology and semantic web

  6. Artificial intelligence

  7. Soft computing techniques

  8. Information retrieval techniques

  9. Data warehousing and data mining

  10. Text mining

  11. Operating systems

  12. Information Security

  13. Computer Networks

  14. Network Security

  15. Linear Integrated Circuits And Applications

  16. Digital Logic Circuits

  17. Microprocessors And Micro Controller

  18. Computer Networks

  19. Computer Architecture


Writing Work Experience Summary:

1. Technical writing (60 months)

  • June 2012 – Dec 2012, Level :4 Information Developer, LIQVID eLearning Services Private Limited, NOIDA, - 6 months

  • Oct’2011– March 2012, Level :4 Senior Technical Writer and Trainer, ICON Center for Training and Career Advancement, Chennai - 6 months

  • Apr’2010 – Sep 2011, Level :4 Senior Technical Writer, Health Plan Systems India private Limited, Chennai -15 months
  • Aug' 2009 – Mar’2010, Level :4 Technical writer, Mphasis Infrastructure Services (Fortify Infrastructure Service Limited) (R and D) [now Mphasis, HP], Pune - 8 months


  • Dec’ 2005 – June 2006, Level :5 Assistant manager documentation , Accel Frontline Limited (products division), central Chennai - 7 months

  • July’ 2005 – Nov 2005, Level :5 Assistant manager Technical documentation , Riversand Global Technologies (P) Ltd, Bangalore - 5 months

  • Jun' 2004 - June’ 2005, Level :3 Technical Writer, Comodo Security Solutions Private Limited (R and D), southern Chennai - 13 months

2. Educational Management Training and Documentation (126+32=158 months):

  • Aug’ 2008 - Jan’ 2009, Level :8 General Manager Technology, ProEd Training Private Limited, Bangalore – 6 months

  • July’ 2006 – May 2007, Level :8 Technical Director Training, Microtech Computers Private Limited, Chennai - 12 months

  • May ' 2000 – June ' 2002, Level :8 Technical Director Training, Microtech Computers Private Limited, Chennai - 24 months

  • May '92 - May'99, Level :3 Senior Systems Administrator and Trainer, BDPS Software Limited, Chidambaram, (far south of Chennai) - 84 months

Professorship (32 months)


  • Feb’2009 – July’ 2009, Level :6 Assistant Professor, Computer science department, SAMS College of engineering and technology, Chennai – 6 months

  • June’ 2007- July’ 2008, Level :6 Assistant Professor, Computer Science department (after M.E.), Rajiv Gandhi College of Engineering and Technology, Pondicherry – 14 months

  • Jun'99 - May'2000, Level :4 Digital Electronics Lecturer, Electrical and Electronics department (after B.E.), Jaya Engineering College, western Chennai - 12 months

3. Technical Support [BPO] Experience (6 months)

  • Feb' 2013 – Apr’ 2013, Level :1 Consultant (AT & T Semi Voice process), Sutherland Global Private limited, Chennai - 3 months

  • Nov' 2003 - Jan’ 2004, Level :2 Senior Help Desk Engineer (Dell process), Sutherland Global Private limited, Chennai - 3 months


Work description:

Technical writing (60 months)

  • June 2012 – Dec 2012, Level :4 Information Developer, LIQVID eLearning Services Private Limited, NOIDA, - 6 months
  • Oct’2011– March 2012, Level :4 Senior Technical Writer and Trainer, ICON Center for Training and Career Advancement, Chennai - 6 months


  • Apr’2010 – Sep 2011, Level :4 Senior Technical Writer, Health Plan Systems India private Limited, Chennai -15 months

  • Aug' 2009 – Mar’2010, Level :4 Technical writer, Mphasis Infrastructure Services (Fortify Infrastructure Service Limited) (R and D) [now Mphasis, HP], Pune - 8 months

  • Dec’ 2005 – June 2006, Level :5 Assistant manager documentation , Accel Frontline Limited (products division), central Chennai - 7 months

  • July’ 2005 – Nov 2005, Level :5 Assistant manager Technical documentation , Riversand Global Technologies (P) Ltd, Bangalore - 5 months

  • Jun' 2004 - June’ 2005, Level :3 Technical Writer, Comodo Security Solutions Private Limited (R and D), southern Chennai - 13 months

Tech writing, Manual Testing, QA Skills: Good Analytical skills, good understanding of testing methodology and defect reporting process, familiarity in client server applications, knowledge in SDLC, creation of test case scenarios, reviewing functional and technical specifications to develop test plans, test scripts for functional testing, product testing, regression testing, and load testing, validating system response, Schedules. Draft, verifying business requirements with SRS, Creation / management of bug lists using Bugszilla, code walkthroughs and reviews for documentation standards and client style guides and standards including directory structures, file naming conventions, nomenclatures and Transition.


Relevant Technology in Writing: JAVA,HTML,XML, PHP, PageMaker, Illustrator, In design, CorelDraw, photo shop, Microsoft publisher, Ms FrontPage, Scripting (VB and Java Script), Tex, Latex , MS Visio, Adobe Quark Express, illustrator, Indesign, Adobe Frame Maker, Adobe Robohelp, Moodle, Articulate, Text aloud, Ms power point, MS Project, Ms word, Ms excel, Author IT, Webworks Publisher, Arbor text, Acrobat Professional, Captivate, Adobe Presenter 7, Macromedia Freehand, Camtasia Relay 4.0 Audio and Video recording, Jingpro / Snag IT, Screen Flow, web work publisher, Screencast.com, easyDITA, Lectora publishing suite, Doct-To-Help, Demos using Demoworks

Standards: Aeronautical documentation standards (ATA 100, ATA iSpec 2200, AECMA 1000D, S1000D), IETM (Interactive Electronic Training Manual), DITA Darwin Information Typing Architecture, SCORM Sharable Content Object Reference Model elearning LMS standards, Section 508 E-learning compliance standard. Air force E-publishing standard (MIL-STD-38784, Standard Practice for Technical Manuals

Relevant Education: Bachelor of Business Administration, Bachelor of Engineering [EEE] ,Master of Foreign Trade (International Business), Master of Business Administration [Management Information systems and Marketing] , Master of Engineering [CSE], Master of Philosophy [Software Product Marketing: Effectiveness of Micro ERP], Master of Arts (Mass communication and Journalism), Post Graduate Diploma in Instructional Technology, Master of Arts [English Linguistics Translation Studies), (PhD in computational Linguistics)
Product and Process Documentation

1. Banking and Financial Institutions documentation

Key content: Single Sign on implementation for mobile and internet- papers and product demo for Templeton USA, Branch automation for Cooperative Banks in India, Bangladesh, Kenya and Nigeria. Anti Money Laundering white paper, Basel II Risk / Exposure Management Banking solution white paper, Swift subsystem support for banking, Branch automation system, ETL extraction software for banking, Best B banking ERP, SSL and SET security for banking and Card Industry, Private Banking MIS, B2B publications on Payment gateways for Banking with analysis on similar products like MGPay, EBay and others. Proposals, RFQ, Whitepapers on Automatic Clearing House operation for third party operations for banking, medical insurance (life and dental claims)


2. Cloud, Networking and Security documentation

Key content: Incident , Request , Change and Transitions Dash board maintenance software (eProsys),Managed Services Networking Solutions software (Net Relations), Anti spam, antivirus, content filtering, Xbox, SAML, Identity assurance, IPSEC VPN, SSL VPN, Access Control Appliance (IPSec), Virtual Firewall (Cloud Firewall), Command Line Interface Manual , SNMP documentation, Ciphering / Encryption and Deciphering on Cloud, Key stores, key values, Cipher suites, SSL, RSA, DES, CBC, SHA, RC4_40, MD5,DHE,Digital Signature, ECDSA, Kerberos, SRP, PSK, Single Sign on, ,Single Sign on, Cloud user and profile provisioning Implementations, Application Security, Wireless and Mobile Security, Internet and Network Security, Malware and Hardware Security, Compliance and Policy, Identity and Access Management, Data Loss and Recovery, ITIL, COBIT and ISO 27001security frameworks, Linux administration



3. SAP HCM Implementation documentation

Key content: SAP HCM core documentation of all the five modules: Organizational Management, Personnel Planning & Development, Personnel Management, Time Management , Payroll Accounting( pay slip generation, wage type, pay roll structure, payroll organization, Drivers and reports form 3A,5, 6,6A,7,10,16,24, professional tax returns, printing, post payroll check) , HCM – FICO integration (GLs, Funds center, cost center) and Employee Self Service module documentation.



4. NMS / EMS Product documentation

Key content: IPSEC VPN, SSL VPN, Access Control Appliance (IPSec), Virtual Firewall (Cloud Firewall), Command Line Interface Manual, SNMP documentation.


5. Industrial Design and process documentation

Key content: Standard operating procedures, CAD Drawing Documentation, Operation Manual Explanation in local Language (Foreign Language / English to Tamil), Localization / Language Softening of procedure codes to ITI / Layman Level


6. Quality Assurance, Certifications and Standardization documentation

Key content: Documentation on maintenance management, process and Certifications presentation, white paper on HIPAA and HL7(privacy, security on claim and grant for Life, Dental, transport segments),COBIT Control Objectives for Information Technology, ISMS, ISM3 (Information security Maturity model) , Deming cycle (Plan-Do-Check-Act),BS7799,ISO/IEC 27001:2005, ISO 17799 or ISO/IEC 27002:2005, ISO/ IEC 27005:2008 Risk Management system, ISAE 3402[International Standard on Assurance Engagements ISAE 3402] / SSAE 16 [Statement on Standards for Attestation Engagements (SSAE) 16] / SAS 70 [Statements on Auditing Standards (SAS) 70 ](Information Security Compliance), ISO 22301 for Business Continuity, ITIL and ISO 20000 / BS 15000, ISO,CMM,RMM,BASEL II RISK MANAGEMENT, COBIT Control Objectives for Information Technology, ISMS, ISM3 (Information security Maturity model) , Deming cycle (Plan-Do-Check-Act),BS7799,ISO/IEC 27001:2005, ISO 17799 or ISO/IEC 27002:2005,ISO/IEC 27005:2008 Risk Management system, ISO,CMM,RMM,BASEL II RISK MANAGEMENT and BANKING and Financial Industry SECURITY RISK


7. Online Marketing Support documentation

Key content: For management of key marketing channels including: SEO, paid search, affiliate marketing, media, email marketing, cooperative marketing, comparison shopping engines, and social media. Lead generation, Online Marketing, SMS Campaigns, interactive advertising, Online Ads, blogging, blog advertising, Portals and Email, blogs, online publications and web events. Designed and developed information solutions for internal Client. Creating and managing content for illustration at key industry events like NASSCOM. Writing for upcoming Event participation, trade fairs, Industry trade shows, display gatherings, edited participatory text, and B2B content for publishing. Edited Event invitations, data mailers, email mailers, pamphlets, wall hanging materials for event, participated in event organizing team. Participated in email and SMS, campaigns, negotiated with email id database vendors, collected emails, categorized email id, removed duplicate or redundant id s from the list, worked with mass mailing and mass SMS campaigner software vendors. Writing the customer view program, developing and disseminating success stories, testimonials, datasheet, fact sheet etc. through a variety of channels. Concentrate on content Reuse, testing and implementation and writing the company’s positioning and key messages for Inbound and outbound marketing and communications.


8. Enterprise Application security documentation

Trustix Antivirus, Trustix Anti spam, Trustix core Linux, Trustix CP++ and Trustix Xbox Gateway Appliance, identity and access control, access management, cryptography, Vulnerability Assessment, public Key infrastructure, RSA secure ID, firewall operations automation, Security Operations Center, Mobile commerce and Ecommerce security, Intrusion Detection and Prevention Systems, Deep Packet Inspection , Content Filtering, Internet, Telephony VoIP, Data Center and IPTV Security, Ciphering / Encryption and Deciphering on Cloud, Key stores, key values, Cipher suites, SSL, RSA, DES, CBC, SHA, RC4_40, MD5, DHE, Digital Signature, ECDSA, Kerberos, SRP, PSK, Single Sign on, Salesforce.com ,Single Sign on, Cloud user and profile provisioning Implementations. Application Security, Wireless and Mobile Security, Internet and Network Security, Malware and Hardware Security, Compliance and Policy, Identity and Access Management, Data Loss and Recovery, HIPAA and HL7(privacy, security on claim and grant for Life, Dental, transport segments), High availability, Incident, response and change systems, ITIL framework awareness and Clearing house Key handling. Written on ISO 27001 IT security and compliance and ITIL framework guideline, SOP, Metrics, Performance parameters and other quality oriented documentation, product, quantifiable deliverable specification writing. Written few documents on ISO 27001:2005 (Information Security), ISO 20000:2005 (IT Service Management), ISAE 3402 / SSAE 16 / SAS 70 (Information Security Compliance)




Technical writing (60 months)

SAP HCM Technical Writer (6 months)
  • Payroll Client: ICON Center for Training and Career Advancement, Chennai


  • Deployment Client: Cavinkare Private Limited

  • Role: SAP HCM Consultant

  • Period: Oct’2011– March 2012 (6 months)

  • Product Name: SAP HCM Implementation

  • Responsibility: SAP HCM core documentation of all the five modules: Organizational Management, Personnel Planning & Development, Personnel Management, Time Management , Payroll Accounting( pay slip generation, wage type, pay roll structure, payroll organization, Drivers and reports form 3A,5, 6,6A,7,10,16,24, professional tax returns, printing, post payroll check) , HCM – FICO integration (GLs, Funds center, cost center) and Employee Self Service module.Designed and developed for requirements documentation, User Manuals, Administration Manuals and Installation Guides for Cavinkare private Limited

  • Elizabeth (Senior Trainer/Faculty at ICON Center for Training and Career Advancement) managed me “Sriram is a highly organized technical writer/documentation manager. He gives 100% to the task at hand and works well with other members of the team. He has been extremely competent in the development of SAP user guides for a major Chennai corporation. I highly recommend Sriram for any technical position - writing, teaching or project management”. January 5, 2012

  • Other Training: Basic Understanding of SAP R/3, Learning Risk, Security, Human Resources Policies and Procedures, English Language Training for competitive examinations, English Language Training for High school students K6 to K12, English for Special Purpose for writers

Information Developer (6 months)

Banking Software Products documentation:
  1   2   3   4   5


The database is protected by copyright ©hestories.info 2019
send message

    Main page