Faculty Teaching Guide for Dental Office Management
[ ] Group Activities [ ] Homework [ ] Individual Activity [ ] Internet Activity [ ] In-Class Discussion [ ] In-Class Act [ ] Evaluation [Insert In-Class Act icon] In-Class Activities
[Insert In-Class Dis Ques icon] In-Class Discussion
The dental office manager handles all business activities involved in running a practice. In a small office, the office manager may wear all the hats: receptionist, appointment secretary, and billing clerk. In a larger practice, the office manager supervises employees who work in the front office and at chairside.
The morning huddle is an opportunity to efficiently share information. It is a chance for members of the dental team to be on the same page as they approach a clinic day. Before clinic starts, the team gathers to set the tone, strategize procedures, discuss specific patient needs, and communicate any last minute changes. Some of the information communicated includes any problems from the previous day, identification of new or special patients, the flexibility of the day’s schedule, important financial information about the day’s patients, and a check on possible marketing opportunities in the day’s schedule.
Vicarious or second-hand liability means that the dentist may be held liable for the action or deed of an employee or independent contractor. In fact, a dentist or dental practice owner may be held liable without having ever met the complaining patient. However, although the dentist is the primary defendant in a malpractice suit or complaint, each member of the dental team has the potential of being held liable.
[Insert Home Ass icon] Homework Assignments
Textbook Assignment. Read pgs. ____ in the textbook.
Oral Charting Flash Cards. Learners are to make flashcards with abbreviations and charting symbols covered in Chapter ____ of the textbook on one side and the answers on the other. They are to use these to prepare for class and to study as needed. Suggest that learners choose flashcard buddies for more effective practice.
Note: If you change Objectives or Assignments, don’t forget to change the slides accordingly.
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