Information note for participants

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  1. FAO Headquarters is located on Viale delle Terme di Caracalla, in front of the Circo Massimo. It can be reached by car, bus, tram and metro line B (Circo Massimo stop).

  2. There are six buildings in FAO Headquarters, all interconnected. The large conference rooms (Plenary Hall, Red Room, Green Room) are all in Building A. Several smaller meeting rooms are located in Buildings A, B, C and D.

  3. The two-story glass-enclosed Atrium interconnects Buildings A and B and may be the center of some of the activities scheduled during meetings.

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Access to FAO Headquarters

  1. Access to FAO Headquarters is restricted to persons in possession of a valid building pass (see section on Registration). Pass-holding visitors may use the following entrances to FAO Headquarters:

  • Building A Main Entrance (gate on Viale delle Terme di Caracalla).

  • Building B Entrance (side entrance past the petrol station in FAO parking area).

  • Building D Entrance (gate on Viale Aventino).

Registration of Participants and Admission to Meetings

  1. On the first day of each meeting, participants are requested to use the Main Entrance in Building A, and proceed to the Turkish Registration Centre to the immediate left to register and pick up their Building Pass.

  2. Building Passes will be issued only after receipt of completed Registration Forms. A valid identity document will need to be presented to registration officials to collect the Building Pass.

  3. Lost Building Passes should be reported without delay to the FAO Security Office.


  1. The FAO Security Office operates from 07.30 hours to 17.30 hours from Room B062 (extension 55159); after 17.30 hours contact the Security Guards in Building A (extension 53145, 06-5705-3145 from outside FAO Headquarters). The Security Office:

  • receives official telephone calls requiring follow-up action after normal working hours;

  • assists in locating and notifying the Organization’s senior officials in an emergency;

  • liaises with national security representatives regarding security arrangements for dignitaries;

  • liaises with local authorities whenever outside emergency assistance is required (e.g. ambulance, medical, police);

  • handles lost and found properties.

  1. Strict security measures are observed at the FAO Headquarters. Metal detectors are in operation at the Building A entrance. Participants are requested to wear their Building Passes at all times.

  2. Participants are advised not to leave briefcases or any valuable items unattended in conference rooms.

Medical Services

  1. The Medical Service provides emergency medical assistance in FAO to participants at meetings.

  2. For medical emergencies, dial 30 from all in-house telephones. For all other medical services, call extension 53577 from in-house telephones (06-5705-3577 from outside FAO Headquarters).

Access and Facilities for Disabled Persons
  1. All entrances (see paragraph 4) at FAO Headquarters are accessible to disabled persons with wheelchairs. A lift is provided in Building A, and a ramp is provided in Building D.

  2. Most lifts at FAO Headquarters have wheelchair access.

  3. Restroom facilities for disabled visitors are located in Building A on the ground, first and third floors near the meeting rooms.

Emergency Telephone Numbers in Rome

  1. The following numbers may be useful in case of emergency outside FAO Headquarters:

  • Medical Emergencies 118

  • General Emergencies 113

  • Fire 115

  • Ambulance 118

  • City Physician on Call (Medico di Guardia) 06-58201030

Protecting Valuables

  1. Participants are advised to carry their valuables in a safe place, especially on public transport. There might be pickpockets on the street, the underground and on buses and trams. Once Participants have checked into their hotels, it is advisable to leave important documents such as passports in the hotel safe and to carry a photocopy. Identity cards, keepsakes and anything else not needed in the city are best left at the hotel or place of residence.


Participants’ Lounges

  1. Participants may use:

  • Japan Lounge (area to the immediate right of the Plenary Hall, Third Floor, Building A).

  • Caribbean Lounge (area to the immediate left of the Plenary Hall, Third Floor, Building A).

  • Belgian Lounge (area directly in front of Plenary Hall, Third Floor, Building A).
  • Nordic Lounge (area between Red and Green Rooms, First Floor, Building A).

Catering Facilities

  1. The FAO Headquarters offers dining and snack bar facilities where participants may sit down for a meal, or order a quick snack and beverage.

Dining Facilities

  1. Many of the restaurants and available services around FAO Headquarters are located on Viale Aventino.

  2. The FAO Cafeteria, located on the eighth floor, Building B, is available to Participants from 12.00 hours to 14.30 hours for lunch. The free-flow cafeteria offers a selection of hors d'oeuvres, first and second courses, grill and salads.

  3. The FAO Restaurant, located on the eighth floor, Building C, offers a daily menu and à la carte service. Please telephone ext. 56823 (Tel. 06-5705-6823) for reservations.

Snack Bars and Vending Machines

  1. There are several snack bars on the premises, offering hot and cold beverages and a variety of pastries and sandwiches:

  • Polish Bar (Ground Floor, Building A).

  • Blue Bar “C” (Eighth Floor, Building C).

  • Eighth Floor Bar (Eighth Floor, Building B).

  • Bar D (Ground Floor, Building D).

  1. Vending machines with assorted refreshments are also located at various points throughout the premises, including the Second Floor of Building A and the Ground Floor of Building B.

Slovak Business Centre
  1. The Slovak Business Centre is a multi-functional workspace equipped with phone, fax and PC facilities, located on the Ground Floor of Building B (B013), extension 57090 (Tel. 06-5705-7090) and comprises a reception area, Internet workstations, a lounge area, and a small meeting room. No food is permitted in this facility.

Telephone, Telefax

  1. The telephone number of FAO Headquarters is +3906 5705 + extension. If the extension is not known, dial +3906 57051 for the FAO switchboard operator.

  2. Telephones are available in all meeting rooms and lounges and may be used for internal and local calls. For internal calls, dial the required extension. For local (Rome) calls, press “0” and wait for the external dial tone, then dial the desired telephone number.

  3. Telephones for internal or Rome calls are also located at the entrance to Building A and in the corridors of the first and third floors of Building A.

  4. Public telephone facilities are located in the Main Entrance of Building A, at the entrance of Building D and in the “Flag Hall” on the Ground Floor of Building B. They operate with Telecom Italia phone cards that can be purchased from the Newsstand on the ground floor of Building B in front of Banca Intesa San Paolo.

  5. A fax transmission service is available for a flat fee of €1 per page in the Slovak Business Centre.

  6. Cellular phones should be switched off in meeting rooms.

WiFi Coverage

  1. FAO offers WiFi coverage in the main Meeting Rooms (Red and Green Rooms), as well as the Atrium, Cuba Room, David Lubin Library, Korean Lounge, Nordic Lounge, German Room, Pakistan Room, Gabon Room, Mexico Room, Philippines Room, UEMOA Meeting Room, Slovak Business Centre.

  2. Participants with a laptop or Personal Digital Assistant (PDA) which has Wireless Local Area Network (LAN) capabilities, conforming to the 802.11b or 802.11g standards, may use this free service.
  3. There are three steps to take in order to connect to the service:

  • Step 1: Turning on laptop or PDA, while in one of the WiFi areas.

  • Step 2: Allowing laptop or PDA to detect the network “guest_internet”.

  • Step 3: Opening a browser and trying to connect to an Internet site. The username and password can be obtained from the documents desk.

  1. No support can be provided if problems arise when connecting to, or using, the wireless internet service.

Internet Point

  1. This service point is available for participants in the David Lubin Library, located on the ground floor of Building A, Room A.022bis.A. The computers in this area allow access to the FAO Web site, the Internet in general and personal e-mail accounts.

Postal Services

  1. The Italian Post Office, located on the Ground Floor, Building B, is open Monday to Friday, from 08.30 hours to 15.00 hours.

  2. The DHL Courier Service Office is located in C005 and is available for private and official dispatches from 10.30 hours to 12.30 hours and from 13.30 hours to 16.00 hours, Monday through Friday. Call the Mail and Pouch Service at extension 54881 for information and rates (Tel. 06-5705-4881). Participants who wish to send documents back to their countries may do so using these services.

Parking Facilities

  1. Limited parking is available for the use of Participants to FAO meetings. It is, however, possible to park in the immediate vicinity of FAO Headquarters.

Local Transportation
  1. FAO does not provide cars for delegates. Delegates requiring transportation can make their own arrangements with local car hire firms.

Car Rental

  1. Some car rental companies have offices at both Ciampino and Fiumicino Airports (open from Monday to Sunday, 09.00 hours to 18.30 hours).

  • Avis: Fiumicino Airport, Ciampino Airport, Termini Station and eleven offices in town. Information: Tel. 199-100-133 Bookings: Tel. (06)-419-99.

  • Eurodollar: Fiumicino Airport, Ciampino Airport and five offices in town. Bookings: Tel. (06)-228-1111.

  • Europcar: Fiumicino Airport, Ciampino Airport, Termini Station and eight offices in town. Bookings: Milan Tel. (02)-703-99700.

  • Hertz: Fiumicino Airport, Ciampino Airport, Termini Station and four offices in town. Bookings:
    Tel. 199-112211.

  • Maggiore: Fiumicino Airport, Ciampino Airport, Termini Station and five offices in town. Bookings: Tel. 848-867067.

  1. Car rental can also be arranged at FAO Headquarters:

  • The Multiservice Office, located on the Ground Floor of Building E, Room E006, offers automobile services including car rentals (9:00 to 15:00). For more information, please dial extension 53039/55829 (Tel. 06-5705-3039 or 06-5705-5829).


  1. Participants are advised to use only licensed taxis with meters. Surcharge fares are applied for baggage, night runs, Sundays and holidays. The Main Reception (Ground Floor, Building A) will assist participants to request taxis.
  2. Participants can also call Radio Taxi Service (Tel. 06-3570 or 06-4994). Upon calling, the taxi company operator will ask for the caller’s telephone number and will give the caller the taxi’s identification number (which will be marked on both sides of the car), as well as the estimated time it will take to reach the caller.

Public Transportation

  1. Tickets for public transport should be purchased in advance and are available from underground stations, tobacco shops and newspaper kiosks as well as from the Newsstand at FAO Headquarters (Ground Floor, Building B, across from the Banca Intesa San Paolo).

  2. Tickets cost 1 Euro, and may be used once for underground transport and unlimited bus/tram travel within the ticket validation time of 75 minutes. Tickets are validated upon entering bus/tram or at the point of entrance to the Metro. Day tickets valid for the entire bus/tram and metro network can also be purchased.


  1. The public buses in Rome are managed by the Azienda per i Trasporti Autoferrotranviari del Comune di Roma (ATAC). Access onto buses/trams is both from the rear and front doors. Tickets should be purchased in advance and immediately validated in one of the machines in the bus or tram. Bus/tram stops can be distinguished by a yellow or green metal post.

  2. For further information on public transportation in Rome (including the routes and schedules of buses and trams), please call: 06-469-54444 or consult the ATAC website.

Underground (Metro)

  1. There are two underground lines in Rome: Line A and Line B. The stops are marked by a red and white “M” sign. Termini Station is the only Metro station where the two lines intersect. The Metro stop for FAO is Circo Massimo (Line B). Tickets must be purchased before boarding.

Travel Facilities (Flight Reservation and Reconfirmation)

  1. Carlson Wagonlit Travel (CWT) is the official travel agency of FAO. Their offices, located on the Ground Floor of Building D (Room D-074), are open from Tuesday 3 to Thursday 5 June, from 09.00 to 18.30 hours non-stop and from 09.00 to 17.00 hours on Friday 6 June. For further information, participants may contact CWT on extension number 55970 (or 06 57055970 from outside FAO) or e-mail address:

  1. For emergency requirements outside business hours, CWT offer a 24 Hour Emergency Service dedicated to providing traveller assistance (Tel: from within Italy 800 - 871932; and +44 208 7579000 from all other countries).

Banking and Currency Exchange Facilities

  1. The currency of Italy is the Euro. The Banca Intesa San Paolo, located on the Ground Floor, Building B, is open from 08:35 hours to 16:35 hours.

  2. The Banca Popolare di Sondrio, located on the ground floor of building D (D016), is open from 8:30 to 16:00 hours.

  3. In addition to the banks, the Italian Post Office located next to the Banca Intesa San Paolo also processes postal/money orders.

  4. Cash dispensers (ATM) for credit card withdrawals are located at the entrance of the Banca Intesa San Paolo and Post Office and on the side of Banca Popolare di Sondrio.

  5. A special counter is set up in both Banks during large sessions to assist participants.

FAO Sales Point
  1. The FAO Sales Point is located in front of the Banca Intesa San Paolo (Ground Floor, Building B) and is open from 09.00 hours to 12.30 hours. A selection of recent FAO publications and CD-ROMs and an assortment of FAO Medals, Coins and Stamps, as well as logo and commemorative items can be purchased here.


  1. The Newsstand is located on the Ground Floor of Building B near the Banca Intesa San Paolo, and offers international newspapers and magazines, as well as postcards, maps, and a large selection of periodicals. The Newsstand is open from 06.00 hours to 18.00 hours. For more information, dial extension 53273 (Tel. 06-5705-3).


  1. The Food for Thought Bookshop, located on the Ground Floor of Building B next to the Newsstand, offers a selection of English, French and Spanish language books, gift stationery, writing paper, gift wrapping paper, greeting cards and guide books. The Bookshop is open from 08.00 hours to 17.30 hours. For more information, dial extension 53127 (Tel. 06-5705-3127).


  1. The closest pharmacy is located on the Viale Aventino, almost across the back entrance of FAO (Bldg. D.).


  1. Shops in Italy are usually open from 09.00 hours to 13.00 hours and from 15.30 hours to 19.30 hours. However, many of the shops in the downtown area also remain open during the lunch break.

Credit Cards

  1. Internationally-recognized travellers’ cheques and credit cards are accepted in hotels, major shops and restaurants.

The David Lubin Memorial Library
  1. The David Lubin Memorial Library is located at FAO Headquarters on the Ground Floor of Building A. Established in 1952, the Library is named in honour of the founder of the International Institute of Agriculture (IIA), David Lubin. The extensive IIA collection constituted a starting point for the present-day Library, which is considered one of the world's finest on food, agriculture and rural development.

  2. The Library has over one million volumes, and the journal collection contains approximately 13,000 titles of which over 3,000 are electronic. The heavily-used working collection consists of FAO documentation, books and serials in FAO subject fields, the reference collection and specialized Branch Library collections in Fisheries and Forestry. The Library also includes the IIA and Rare Books collections.

  3. Subjects covered include agriculture, food and nutrition, rural development, plant production and protection, animal production and health, agroforestry, forestry, fisheries, sustainable development, statistics, agricultural economics, environmental issues, natural resource management, bioenergy, climate change and other related subjects.

  4. The FAO Library Catalogue On-line includes FAO publications and technical documents from 1945 to date, library book holdings from 1976 and journal holdings.

  5. Electronic access to scholarly scientific journals and databases in FAO's subjects of interest is also available.

  6. The David Lubin Memorial Library offers reference and information services, tours and briefings to FAO staff and delegations, inter-library loans and reproduction of FAO documents. For specific information requests, contact the library in person or via email

  7. The Library is open to FAO staff, Permanent Representatives to FAO and delegations to FAO Conferences, Councils and Technical Committees from Monday to Friday 8.30 hours - 17.00 hours.
  8. The Library is not open to the general public. Access may, however, be granted on Tuesdays and Thursdays 09.30 hours - 16.00 hours to university students, researchers and members of the development community. Requests should be addressed to the Reference Section, extension 53784 (Tel. +39.06.5705-3784,

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