Recovery staff, including Recovery Workers, Family Workers, Support Workers, Administrators, Volunteers and Peer Mentors
To be accountable for the day-to-day management of the psychosocial Recovery services including the allocation of workload to meet local targets, case management, staff supervision and performance management and scheduling of psychosocial programme delivery. In addition, to lead on throughcare and resettlement services and on data collection, monitoring and reporting requirements.
EDP’s mission, vision and values
The Recovery Lead will uphold and share EDP’s vision:
‘Improving the quality of life for people affected by substance misuse’.
‘To open doors for people affected by substance misuse so they can improve their lives and those of their families and communities’
The Recovery Lead will adopt and promote EDP values:
BELIEF - We believe people can make it
We firmly believe in everyone’s potential. We know that people can and do make remarkable changes.
RESPECT - How we work is as important as what we do
We will treat everyone respectfully – whether they use our services, work for us or work with us. We are creative, curious and flexible.
PARTNERS - We do it together
We see partnerships as the key to better futures for people affected by substance misuse. We develop strong and meaningful partnerships with people who use our services, staff, other agencies, our funders, research bodies and our communities. We will ensure our services are accessible to all.
AMBITION – We focus on recovery and outcomes
We want a world where people are no longer blamed for their substance misuse, no longer socially excluded and given support to take ownership of and rebuild their lives. We will call for more understanding, more compassion and more resources to make this happen. We will support staff and service users to keep learning and to set and achieve ambitious targets.
KEY RESPONSIBILITIES AND OUTCOMES:
OVERALL LEADERSHIP AND MANAGEMENT OF RECOVERY SERVICES
To act as a Recovery Champion for the services and promote the principles and philosophy of Recovery in thoughts, words and actions.
To be accountable for the day-to-day delivery of the psychosocial Recovery services in line with commissioning requirements and Department of Health, Care Quality Commission and HMIP standards.
Accountable for the achievement of service targets and contract compliance in line with contract requirements, Service Level Agreements, resources, EDP and DHUFT policy and practice and ongoing analysis of local needs.
HSC3115, M&L, F12, HSC 435, BC4, BC5, BF5, M&L B1
Contribute to the recruitment and selection of staff in line with EDP policies and procedures.
To line manage, support and supervise (including induction, appraisal, learning & development and absence management) Recovery Workers, Family Worker, Resettlement Worker, Support Workers and Administrators and other staff as required by the Service Manager.
AC3, AC4, AG2, AG1
To supervise, and support other staff to supervise, Volunteers and Peer Mentors.
To coach, motivate, inspire and support staff ensuring good performance is praised and that poor performance is challenged and managed in line with relevant policies.
Ensure treatment integrity and quality assurance through carrying out audits, reviewing case files, observing practice and providing constructive feedback to staff.
Responsible for the allocation of workload to recovery staff to ensure local targets are met.
Ensure effective case management and appropriate attendance at Multi-Disciplinary Team (MDT) meetings.
Ensuring all service users have an active Recovery Plan in place that is reviewed and updated at each key-work session and on completion.
Schedule and rota psychosocial programme delivery.
To lead on throughcare and resettlement services to ensure the continuity-of-care for service users throughout their recovery journey in prison and on release.
Ensure systems and processes are in place for the accurate collection, inputting, uploading and retrieval of data to inform outcomes and outputs and also 100% compliance (quality and completeness) for National Drug Treatment Monitoring System (NDTMS).
To implement Service Improvement Plans to evidence continuous service improvement.
To advance innovative ideas and strategies and provide vision and inspiration to enable staff to deliver care efficiently and effectively.
To implement service change when required, ensuring effective implementation and management of agreed change with measurable outcomes to agreed timescales.
Plan and deliver monthly (as a minimum) Team Meetings and ensure all important messages are disseminated to the team and appropriately recorded.
Facilitate appropriate and effective service user consultation, feedback and involvement in all your work to inform service improvement.
Maintain accurate up to date records, reports, data, case files and care plans that conform to appropriate protocols, audit standards, contract requirements and service level agreements.
To ensure you are aware of any risk posed to staff prior to engaging in client work with any service user and developing and reviewing risk management plans
Promote, embrace and ensure equality, diversity and the rights and responsibilities of individuals. Ensure client confidentiality and data protection is maintained.
To understand the need to safeguard children and vulnerable adults and adhere to all principles, policies and procedures in effective safeguarding and ensure staff are aware of and understand Child Protection and Safeguarding procedures.
To contribute to key working and carry a small case load of complex service users in agreement with the Service Manager.
AG!, AI2, AG2 AI2, AG2, AG1
Contribute to the delivery of psychosocial intervention (using recognised and agreed theoretical models) to meet client need identified in Recovery plans.
AI1,AI3 AA6 AI2AD1-AD4
Assist and carry out appropriate screening and monitoring processes including oral or urinalysis drug tests.
Liaise and maintain effective links and work in collaboration with a range of departments/agencies/partners/organisations both in the prison and community for the purpose of joint working with and effective outcomes for service users. Attend multi agency meetings, deliver presentations and training as required.
BI2, BI3, BI6
To effectively supervise liaison and develop links with managers of services within prison and community settings to ensure effective joint working and continuity of care.
Develop close links and working relationships with CJIT/DIP and CRC/NPS Managers across the South West and further field as needs dictate in order to ensure communication, joint working and information sharing for the effective continuity-of-care for service users.
Ensure staff work to agreed joint working and information sharing protocols with partners including Primary Healthcare, Mental Health, Security, OMU, CJIT/DIP Teams and CRC/NPS teams.
Ensure appropriate attendance at key meetings including Healthcare, MDT, Clinical Governance, Security, Safer Custody and Reducing Re-offending Meetings.
Contribute towards achieving the Prison Services’ substance misuse strategy
Ensure constructive, cohesive and solution focused work with healthcare and prison staff to enable integration with the establishment’s regime.
To be able to adapt and conform to any changes within the prison regime.
To work with local partners to conduct needs analysis and to ensure that the service is responsive and adaptable.
To represent EDP at all relevant Prison/IRC Service meetings, conferences and training events.
Contribute to systems in place to monitor stakeholder’s views of services and ensure that service users, family and carers and partner agencies are involved in and influence decisions on service development.
To liaise with nursing staff to ensure effective joint working and clinical governance.
Maintain a knowledge and understanding of, and comply with EDP, DHUFT and/or Prison Service protocols, policies, procedures, codes of conduct and Health and Safety at Work.
Ensure confidentiality and data protection is maintained in accordance with relevant policy, contract requirements and the Official Secrets Act.
Ensure all paperwork meets a high standard, maintaining accurate and up-to-date record of substance misusers progress within the specified time requirements as specified by EDP, NDTMS, DHUFT and commissioners.
To keep abreast of developments in policy and best practice relevant to services for substance users and to inform staff of changes and developments.
To deputise for the Service Manager and attend internal and/or external meetings as and when requested
To maintain close contact with EDP Services in other prisons for the purpose of continuity of care and sharing good practice. Provide cover in other prison/IRC Establishments as required by the EDP ISMS Area Manager.
To work to the principles of Clinical Governance and to discharge duties within this framework of safety, learning, support and incident review.
To comply with, and ensure that staff complies with, prison rules, security and safer custody requirements.
To be prepared to work flexible hours, including weekends and evenings
To manage staff working flexible hours, including weekend and evening working.
To actively participate in meetings and work as part of a team to create working conditions conductive to providing better and fairer services to service users, their families and the wider community.
Actively progress own continuous professional development and regular updating of knowledge, skills and learning. This is inclusive of you participating in your own supervision and Performance Review (appraisal) in accordance with EDP policy.
To be aware of and committed to the Health and Safety policies and procedures of EDP, DHUFT and the prison service. Ensure actions from Health and Safety Risk Assessments and Safe Systems of Work are communicated to all staff.
Contribute to carrying out Health and safety Risk Assessments.
Promote the services within the prison, other prisons and the community; including information on the services available and referral routes. In collaboration with the prison develop an environment of “visible contagious recovery”.
To undertake any other duties as may reasonably be requested by the Service Manager.
Travel to prisons/IRC in the Dorset cluster for purposes of service delivery and other sites/areas for the purposes of meetings and training.
Hold a current driving licence, have access to a roadworthy vehicle and have appropriate car insurance for the purpose of the job role.