With an academic background in Psychology, the overall understanding of any subject or topic comes easily. I am go-getter and an attention-to-detail oriented team member who is happy to take on the lead and work on my own initiative. I am seeking an opportunity to enhance my writing skills and be a part of a highly experienced and talented team of writers, researchers, authors, editors and copywriters.
Career Snapshot:Worked with a growing team of digital evangelists to ensure maximum outreach through my persuasive writing skills. Work together with a digital marketing team to ensure best industry practices in content creation, search engine optimization (SEO), website design (WordPress), web analytics and social media analytics. STRENGTHS & COMPETENCIES
Superior writing and editing skills with an obsession towards improvement and correcting grammatical errors and punctuations. (I have an OCD for publishing perfection.)
Having extensive literary skills to develop interesting themes and storylines.
Goal-oriented, enthusiastic, open-minded and highly adaptable to new innovation.
Strong command of the English language.
Business and sales writing with SEO techniques is my forte.
Perform extensive web research to collect pertinent data.
Proficient with MS office tools (Word, PowerPoint, Excel and Outlook)
Excellent organizational skills and ability to handle multiple projects simultaneously.
Self-driven — ability to take initiative in proposing ideas and work with minimal supervision.
Immense exposure to the fast paced and high profile work environment through past work experiences.
Scan and verify guest passports and upload to the CID system for Emirates Airlines passengers.
Coordinate with the reception team for guest profiles.
Ensure proper passport uploads to CID system to avoid penalty charges.
Relieve reception staff and assist passengers with check in and check out procedures on Opera.
Answer internal department queries related to guest passports.
Maintain daily count of 300/350 passports uploading.
3R Connect Systems July 2016 - November 2016
Senior Content Writer
3R Connect is a group of diversified companies, building solutions and creating consistent innovation. Core focus: Human Resource Management Solutions and information-based portals for big data and drones.
Content Writer / Internal & External Communications My duties involve writing content for different websites and industries, promotional mailers, banners, press releases, proposals, articles and other content requirements.
AutoNebula is India’s first business incubator/accelerator focused on the connected transport ecosystem, providing a range of services that include seed funding, mentorship, networking and workshops conducted by global experts.
Perform ad-hoc research to develop and produce new web based and print content.
Function as moderator and administrator for onsite asynchronous message boards and blogs.
Moderate content as it is contributed to the website by external sources
US India Political Action Committee (USINPAC) (US-India Relations/US Politics)
USINPAC is a non-profit organization that is the voice for over 3.2 million Indian-Americans and has a successful track record of supporting candidates for local, state and federal office. It encourages political participation by the Indian- American community and educating lawmakers on a range of issues; supporting and opposing legislation independently as well as working with issue-based coalitions.
Write blogs and articles revolving around US-India relations, current news pertaining to the two nations, political appointments of Indian Americans in the US.
Content creation for promotional mailers, business proposals, press releases, community receptions and other events organized by USINPAC using relevant keywords for SEO.
Proofreading and editing thoroughly before content is published.
Kaloupi IT Services Private Limited (Federal/Government Outsourcing) Kaloupi provides back office services for federal contractors and provides services such as recruiting, contract management, travel management, financial management (fully integrated Deltek suite), contract and compliance, MIS/internal help desk services, secretarial and executive assistance, human capital management and digital solutions.
Write weekly blogs and articles on the topics ranging from IT, Human Resources, Employment Laws, federal contracting practices, trends, information security related to the public sector in the United States.
Content creation for marketing brochures and promotional mailers.
Sanctor Digital, Pune September 2015 – December 2015
Provided outplacement services to clients in industries encompassing retail, technology, health-care, bio-tech, manufacturing, financial services and others such as ACS, Xerox, Disney, SAIC, Autodesk, Safeway, AT&T, Comcast, St Joseph’s Health, J.C Penney, HCL, World Vision and many more across the USA and Canada.
Coordinated with Transition Specialist (career coach) for details about the clients offshore.
Sourced job leads via Internet job boards like Indeed, Google, SimplyHired, Career-builder, Monster, Dice and networking sites like LinkedIn, Twitter and Facebook.
Worked on RiseSmart’s in-house Job Sourcing Portal to provide the best jobs for transition clients across the USA.
Effective search string strategy using Boolean method.
Effectively managed company wide events for better interaction between different departments within the organization.
Kingfisher Airlines Limited, Mumbai July 2010 - March 2012
Attended and completed successfully, a safety, first aid and customer service training.
Awarded for the highest standards in class participation and grooming in the training.
Highly appreciated for good grooming standards.
Ensuring passenger comfort and care on board.
Specialize in excellent service quality.
Provided excellent service to passengers.
Ensured passenger satisfaction by resolving problems or disputes.
Trained and certified First Aid Provider.
First class cabin – service trained.
Attending the pre-flight meetings and noting down all the important instructions.
Achievement: An appreciation letter received during a surprise in-flight audit for following standard operating procedures and attending to passenger requests promptly on board the aircraft.
Ventura India Private Limited, Pune May 2009 – June 2010
Customer Care Advisor
Quoting fares for B.M.I Star Alliance Members and B.M.I code-share Partners.
Booking Revenue / Reward flights.
Making changes to flights (Re-issue/Re-validate).
Worked on Amadeus ticketing system.
Promoted to Help-desk and Administration department dealing with more intensequeries.
Babe Boutique, Pune May 2007 – May 2009
Fashion Consultant / Sales Representative
Ensure that customer satisfaction is maintained at the highest level.
Provided necessary assistance for merchandising.
Supplier and Vendor management.
Ensure Monthly stock count and effective stock.
Dealt with customers & managed the store, mentored and coached the new trainees.
Monitor inventory management systems within the area (stock availability, order management, back store management, stock consolidation and transfer).
Sephra Lazarus CV NO: 2012340
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