Last Known Good Configuration: A startup option to use when the system cannot start in normal or safe mode following a driver or application installation that causes a problem. By using the Last Known Good Configuration, you can recover by reversing the most recent driver and Registry changes made since you last started Windows XP Professional.
Device Driver Roll Back: A Device Manager feature that allows you to replace an individual device driver with the previously installed version if the driver was updated after you installed Windows XP Professional. Device Driver Roll Back is available in normal or safe mode.
System Restore: A service that actively monitors your system and records changes to the Registry, to system files, and to certain application files. System Restore allows you to undo recent Registry and file changes by using information previously saved in restore points. Use to restore the system to a previous state. System Restore is available in normal or safe mode.
Add or Remove Programs (in Control Panel): A Control Panel feature you can use to uninstall programs. Use to temporarily uninstall software that you suspect is causing a problem. You can uninstall an application in normal or safe mode. (To reinstall software you will need the program’s installation CD or files.)
Recovery Console: A command-line environment that you can use to perform advanced troubleshooting operations. In addition to Last Known Good Configuration and safe mode, advanced users can use Recovery Console to attempt manual recovery operations.
Backup: A tool for saving data, such as the system state, before you troubleshoot problems, attempt workarounds, or apply updates. Backup (Ntbackup.exe) enables you to restore system settings and data if troubleshooting attempts worsen the problem. Use in conjunction with a parallel installation to restore a system that cannot start in normal or safe modes. Backup is available in safe or normal mode.
Automated System Recovery (ASR): A Backup (Ntbackup.exe) option to use when boot and system files become corrupt, preventing your system from starting in normal or safe modes, or using the Recovery Console. This option is more desirable than formatting disks and reinstalling Windows because ASR restores system settings and critical files on the system and boot partitions.
ASR Backup’s user interface is the ASR wizard in Backup, which steps you through the process of creating an ASR backup set and an ASR floppy. Windows XP Professional Setup provides the user interface to ASR restore.
Because the ASR process formats disks (which means you'll lose all of your data), consider this a last resort when using Last Known Good Configuration, Device Driver Roll Back, System Restore, or Recovery Console.
Depending on your situation, you may need to rely on borrowed, donated, free, or shared equipment and services. Where should you start? In this chapter, we’ll list the most important things to think about as you rush to resume your organization’s services using donated, borrowed, or free technology.
Working on your business impact analysis (see Technology Triage, Page 42) as soon as you feasibly can is still a priority, as you’ll need it to move out of crisis mode. In the meantime, you may have found generous donors who can lend or give you equipment to help you get through the immediate future. If you are fortunate enough to have been offered help, accept it! While you’re doing so, be aware of some of the common pitfalls of using technology tools that haven’t been prepared specifically for you.
Donated and Discounted Technology
TechSoup Software and Hardware Programs
Since you’re reading this guide, it’s likely that you’re already familiar with TechSoup Global’s donation and discount programs around the world. Through relationships with dozens of respected hardware and software companies, we’ve developed an impressive catalog of hardware, software, and hosted services. We research each product and verify it as a safe and useful tool for some (though not necessarily all) NGOs before listing it on our site.
Some of TechSoup’s products are donated by the vendor, while others are offered at a discount. For donated products, the admin fees cover only TechSoup program costs; for discounted products, the vendor receives a portion of the admin fee. In both cases, we’ve researched the options available on the market to make sure we’re giving fellow nonprofits the best possible value.
For U.S. nonprofits and libraries, we also facilitate the Refurbished Computer Initiative (RCI). RCI lets qualifying nonprofits request refurbished computers at competitive prices.
If you’re in the United States, visit TechSoup Stock to see our product listing. For organizations in other countries, visit our list of countries to find our partner in your country or region.
From time to time, TechSoup Global’s international partners offer special donations and services for NGOs impacted by nationwide disasters. Check with your country’s TechSoup partner for more information.
http://www.techsoup.org/stock/rci/ List of Countries (TechSoup Global)
Discounted Software Alternatives
Some technology companies offer product donations and discounts to nonprofits directly. Similarly, many software resellers list special prices only for nonprofits. For an up-to-date listing of both, see A Quick Guide to Discounted Software Programs.
If you need software from a certain company, check their website to see if the company makes any special accommodations for nonprofits. Even if you don’t find information on a vendor’s website, it never hurts to call and ask.
A Quick Guide to Discounted Software Programs