Video notes management in the movies

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VIDEO NOTES
Management in the movies V.2
This innovative video collection includes video clips from twenty of the best Hollywood films. This Video Notes section provides Instructor’s Teaching Notes for each of the video segments, along with Student Materials keyed to chapter concepts.
Video Grid: Management in the Movies V.2
Student Materials V.7
Instructor’s Teaching Notes V.27

MANAGEMENT VIDEOS ON DVD V.50
Also included in the supplement package are twenty videos geared to individual chapter topics. The teaching notes for these videos are provided on the following pages.
Video Grid: Management Videos on DVD V.50
Instructor’s Teaching Notes V.53

management in the



movies

video grid: Management in the movies




Topic and Movie Title

Appropriate Text

Chapters and Relative Concepts

Running Time

Description

Managers and Managing

1. Fast Times at Ridgemont High

Appropriate for Text

Chapter 1


Relative Concepts:

Leading

Decisional roles – disturbance handler

First-line manager

Empowerment


2:14

Illustrates the different actions a manager may take when dealing with customer conflict.

Student Material

Instructor’s Teaching Notes

Attitude, Values, Culture

2. Hoosiers

“Warm Welcome”

Appropriate for Text

Chapter 6


Relative Concepts:

Organizational culture

Organizational socialization

Values


Stories and language

2:15

The video clip shows the town residents grilling the new coach about his preferences for coaching the basketball team. It can be used to illustrate the different aspects of organizational culture.

Student Material

Instructor’s Teaching Notes

Ethics

3. John Q

“Runaround”

Appropriate for Text

Chapters 11 and 14


Relative Concepts:

Ethical behavior

Differences between laws and ethics

Corporate communication



1:51

This clip shows John discussing the loss of his health coverage with the personnel manager. This can be used to illustrate a firm’s responsibility in communicating with employees and the importance of behaving ethically.

Student Material

Instructor’s Teaching Notes


Diversity

4. Inside Man

“Bugged”

Appropriate for Text

Chapter 13


Relative Concepts:

Workforce diversity

Race and ethnicity

Socio-economic background

Perception


1:01

This clip shows a discussion between a detective and his sergeant, illustrating the importance of perception and biases in dealing with ethnic groups.

Student Material

Instructor’s Teaching Notes

Global Management

5. Gung Ho

“Assan Motors”

Appropriate for Text

Chapters 2, 9, and 13


Relative Concepts:

Globalization

Barriers of distance and culture


1:13

This clip shows the differences in American and Japanese company cultures.

Student Material

Instructor’s Teaching Notes

Decision-Making

6. The Family Man

Appropriate for Text

Chapter 4


Relative Concepts:

Decision making

Non-programmed decisions

Decision criteria

Uncertainty


3:05

This video clip shows a couple making a critical decision in their relationship—whether Jack should go to London for a great internship opportunity.


Student Material

Instructor’s Teaching Notes


Manager as Planner

7. Blackhawk Down

“The Plan”

Appropriate for Text

Chapter 5


Relative Concepts:

Nature of the planning process

Why planning is important

Mission


Unity, accuracy

3:16

This video segment shows the meeting that covers the doomed military assault plan in Mogadishu, Somalia. It illustrates the vital role managers play in implementing strategies to achieve an organization’s mission.

Student Material

Instructor’s Teaching Notes

Value-Chain Management

8. The Killers



Appropriate for Text

Chapter 11


Relative Concepts:

Value chain management

Customer responsiveness

Customer service



1:42

This clip shows how employees interact with customers and the importance of customer service to achieve organizational objectives.

Student Material

Instructor’s Teaching Notes

Organizational Structure

9. Apollo 13

“The Launch”

Appropriate for Text

Chapters 5, 8, and 11


Relative Concepts:

Technology

Organizational structure

1:04


This clip shows the launch sequence for Apollo 13 and illustrates NASA’s organizational structure.

Student Material

Instructor’s Teaching Notes

Control and Change

10. Gung Ho

“Not a Good Beginning”

Appropriate for Text

Chapters 5, 12, and 13


Relative Concepts:

Clan control

Revolutionary change


1:31

This clip is a good example of resistance to change by employees. The new employees of Assan Motors are faced with radical change and clashing cultures.

Student Material

Instructor’s Teaching Notes

Human Resource Management

11. Double Indemnity

Appropriate for Text

Chapter 9 and 11


Relative Concepts:

Selection

Recruiting

Internal recruiting

Interviewing


2:21

This classic movie clip shows a manager (Edward G. Robinson) trying to recruit an employee (Fred MacMurray) for a new position. It illustrates an organization’s selection process.

Student Material

Instructor’s Teaching Notes

Motivation

12. American Pie

Appropriate for Text

Chapter 10

Relative Concepts:

Motivation

Achievement

Affiliation



1:37

In this scene from “American Pie,” two students discuss career choices and their motivations.

Student Material

Instructor’s Teaching Notes

Leadership

13. Hoosiers

“And Two More”

Appropriate for Text

Chapter 2, 5, and 7


Relative Concepts:

Legitimate power

Initiating structure

Transformational leadership



4:10

This film is loosely based on the 1954 Milan High School basketball team. A veteran coach starts his new assignment by kicking two players off the basketball team. It illustrates effective and ineffective leadership.

Student Material

Instructor’s Teaching Notes

Groups

14. 13 Going on 30

Appropriate for Text

Chapter 9


Relative Concepts:

Stages of group development

Informal, formal groups


3:42

This video clip is a fun example of the stages of group development. It shows a group spontaneously becoming involved in dancing to Michael Jackson’s “Thriller.”

Student Material

Instructor’s Teaching Notes

Communication

15. The Terminal


“Crack in the System”


Appropriate for Text

Chapters 3 and 13


Relative Concepts:

Communication process

Non-verbal communication

Active listening



1:43

This clip shows an immigration officer trying to explain to a foreign diplomat why he will not be allowed to enter the U.S. It illustrates the barriers to effective communication, specifically language and cultural barriers.

Student Material

Instructor’s Teaching Notes

Conflict and Politics

16. Jaws

“The Town Meeting”

Appropriate for Text

Chapter 6


Relative Concepts:

Organizational conflict

Interpersonal conflict

Overlapping authority

Negotiation


1:02

This clip from the classic movie illustrates the conflict that arises due to differing agendas and beliefs.

Student Material

Instructor’s Teaching Notes


Information Technology

17. Agent Cody Banks

“Gadgetology”

Appropriate for Text

Chapters 12 and 14


Relative Concepts:

Information technology

Communication

Control

2:37


In this scene, a nontraditional intelligence agent receives the gadgets necessary to perform his mission.

Student Material

Instructor’s Teaching Notes


Innovation

18. The Terminal

“The Carts”

Appropriate for Text

Chapter 13


Relative Concepts:

Entrepreneur

Entrepreneurship

Innovation

Characteristics of entrepreneurs


1:37

A stranded foreign visitor lives out his days in the airport terminal waiting for his situation to improve. This clip shows how he uses innovation to obtain spending money—impromptu entrepreneurship.

Student Material

Instructor’s Teaching Notes

Finance

19. Trading Places

“A Couple of Bookies”

Appropriate for Text

Chapter 3


Relative Concepts:

Commodities

Futures contracts

Communication



1:34

This video clip shows a rookie trader’s first introduction to commodity trading. It illustrates communication as propaganda.

Student Material

Instructor’s Teaching Notes

Marketing

20. A League of Their Own

“Diamond Girls”

Appropriate for Text

Chapter 3

Relative Concepts:

Marketing

Promotion

Place


Communication

2:02

This clip shows a news reel promoting the All-American Girls’ Baseball League. It shows how a firm can market its product.

Student Material

Instructor’s Teaching Notes

student materials



Movie Title:

1. “Fast Times at Ridgemont High”
TOPIC: Managers and Managing
OVERVIEW:

This film is about a group of high school students in Southern California. They spend much of their time at the mall – working or just hanging out. When at school the students, especially Spicoli (Sean Penn) go head-to-head with Mr. Hand. (Ray Walston) The film is based on a book by Cameron Crowe in which he wrote about his observations while posing as a high school student.

In this scene, Brad (Judge Reinhold) is covering the front counter for Arnold (Scott Thomson).
Discussion Questions:


  1. What could Brad have done differently to make the situation better?




  1. Should Brad have had any training to take care of similar situations?




  1. What impact can a policy like “The customer is always right” have on a firm? Can it be negative?



Movie Title:

2. “Hoosiers” – Warm Welcome
TOPIC: Attitude, Values, and Culture

OVERVIEW:

This film is loosely based on the Milan High School state championship in 1954. Coach Norman Dale (Gene Hackman) returns to coaching in a small high school in Indiana. He had previously coached college basketball in the Northeast and is used to a faster pace of life. He has to deal with interfering fathers and an undisciplined team.

In this scene, Coach Dale has been invited to meet and greet with some of the men of the town.

Discussion Questions:


  1. What are some of the aspects of the town culture?




  1. How well does Coach Dale accept this organizational socialization?




  1. How do the men communicate the culture to Coach Dale?

Movie Title:

3. “John Q” – Runaround
TOPIC: Ethics
OVERVIEW:

John Quincy Archibald (Denzel Washington) is a man, who is down on his luck. His hours have been cut at work; he is constantly borrowing tools and cannot seem to catch a break. His son falls ill at a baseball game and is taken to the emergency room. There John learns that his son needs an expensive transplant and that his insurance will not cover the transplant surgery. John takes over the hospital emergency room, with hostages, until his son is put on the list for a transplant.

In this scene, John is finding out about the changes in his employment status and health insurance.
Discussion Questions:


  1. What responsibility do companies have to inform employees about changes in health coverage? employment status?




  1. What responsibility does John have to keep up with his status?




  1. Is it ethical for firms to make changes that are in the best interest of the firm and not the employee?


Movie Title:

4. “Inside Man” – Bugged
TOPIC: Diversity

OVERVIEW:

Dalton Russell (Clive Owen) takes hostages in an apparent bank robbery at a New York City bank. Detective Keith Frazier (Denzel Washington) is called in as the hostage negotiator. Russell dresses the hostages in identical jumpsuits and blindfolds and keeps them apart in several groups. Russell seems to be after something in the bank other than the money in the vault. Det. Frazier realizes that something unusual is going on, but can’t quite put his arms around it.

In this scene, Det. Frazier is talking with Sergeant Collins (Victor Colicchio) about a previous experience.

Discussion Questions:


  1. What apparent biases does Sergeant Collins have?




  1. How does Det. Frazier deal with Sergeant Collins apparent stereotypes?




  1. How should an employee deal with another employee’s bias?



Movie Title:

5. “Gung Ho” – Assan Motors
TOPIC: Managing in the Global Environment
OVERVIEW:

Hunt Stevenson (Michael Keaton) wants to save his town. He flies to Japan and convinces a Japanese car company (the fictional Assan Motors) to reopen a closed factory in the town of Hadleyville, PA. Assan Motors reopens the plant and a clash of Japanese and American culture and values ensues. The Japanese managers introduce uniforms, morning exercises, production efficiency and quality control to the plant. The Americans teach the Japanese about the importance of family and loyalty to each other.

In this scene, Stevenson has finally found his meeting with the Assan Motors executives. He sets up and begins his proposal to bring Assan Motors to Hadleyville.
Discussion Questions:


  1. What would you have done differently than Stevenson?




  1. What decisions should the executives consider before opening a plant in the U.S.?



Movie Title:

6. “The Family Man”
TOPIC: Decision-Making

OVERVIEW:

Jack Campbell (Nicholas Cage) is a successful Wall St investment banker. He thinks that because of his wealth, he has everything he needs. He wakes up on Christmas Day, next to Kate (Tea Leoni). Kate is the college sweetheart he almost married. Jack scrambles to make sense of this alternate universe of suburban New Jersey, minivans and kids,

In this scene, Jack and Kate are at the airport, waiting for Jack to go on a yearlong internship to London.

Discussion Questions:


  1. How do Jack and Kate use the decision-making process to come to a conclusion?




  1. What criteria are used to make a decision?




  1. What role did emotion play in Kate’s choice? In Jack’s?

Movie Title:

7. “Black Hawk Down” – The Plan
TOPIC: Manager as Planner
OVERVIEW:

Black Hawk Down is based on the U.S. mission in Somalia. It is told mostly from the viewpoint of Eversmann (Josh Hartnett) a “chalk” leader. In October of 1993, U.S. forces captured men loyal to General Aidid, the leader of the Somalia rebels. The mission did not go well. The American troops were trapped in Mogadishu overnight under constant enemy fire. Nineteen American soldiers were killed and more than a thousand Somalis.

In this scene, General Garrison (Sam Shepard) is covering the plan to capture Aidid’s men.


Discussion Questions:

  1. Were there any problems with the General’s plan?




  1. Did the soldiers have any feedback or disagreement with any aspect of the plan? Should a manager ask for feedback from subordinates when planning?




  1. How do the four parts of planning apply to this plan?



Movie Title:

8. “The Killers”
TOPIC: Value Chain Management

OVERVIEW:

This 1946 film is based on a short story by Ernest Hemingway, also titled The Killers. Two professional hit men come to the town of Brentwood looking for a Swede, Ole Andersen.

In this scene, the two hit men have stopped at Henry’s Diner.

Discussion Questions:


  1. How well does George, the counterman, respond to customers in the Diner?




  1. How important is customer service in the value chain?


Movie Title:

9. “Apollo 13” – The Launch
TOPIC: Organizational Structure/Management Control
OVERVIEW:

Apollo 13 takes us through the fateful mission of Jim Lovell (Tom Hanks), Fred Haise (Bill Paxton) and Jack Swigert (Kevin Bacon). As the astronauts are traveling to the moon there is an explosion on the spacecraft. The moon mission is scrubbed as the LEM (Lunar Excursion Module) becomes a lifeboat. The astronauts must deal with the cold of space and made-up procedures to get home. It also tells the story of the men at Mission Control, led by Gene Kranz (Ed Harris), who worked tirelessly to bring them home safely.

In this scene, Gene Kranz is moving through his checklist for a go-no-go for launch.


Discussion Questions:

  1. What are the different departments involved in making the launch happen?




  1. How are these departments organized?



Movie Title:

10. “Gung Ho” – Not a Good Beginning
TOPIC: Organizational Control and Change/Global Management

OVERVIEW:

Hunt Stevenson (Michael Keaton) wants to save his town. He flies to Japan and convinces a Japanese car company (the fictional Assan Motors) to reopen a closed factory in the town of Hadleyville, PA. Assan Motors reopens the plant and a clash of Japanese and American culture and values ensues. The Japanese managers introduce uniforms, morning exercises, production efficiency and quality control to the plant. The Americans teach the Japanese about the importance of family and loyalty to each other.

It is the first day for the new Assan Motors employees. The employees are happy to be working again. Hunt Stevenson (Michael Keaton) has accepted the job of liaison between the Japanese management and the American workers. The plant manager, Kazihiro (Gedde Watanabe) is beginning the day with exercises and a speech about company loyalty.




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