We are pleased to present to you the City of Melbourne’s annual report for 2012–13



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Performance statement

Each year the City of Melbourne conducts a thorough planning process to identify the city’s Key Strategic Activities (KSAs), which are published in the Annual Plan and Budget. This summary provides a description our KSAs funded by the 2012–13 Annual Plan and Budget, in accordance with section 127 of the Local Government Act 1989 (Vic).

The City of Melbourne again adopted the framework from the Victorian Auditor General’s Office Better Practice Guide to prepare the KSAs. In doing so, we developed cost, time, quality and quantity measures and targets for the KSAs. Depending on the nature of the KSA some of these elements were found to be more relevant and material than others, therefore not all KSAs have measures and targets for all four elements.

Rating scale

For the 2012–13 Performance Statement, the City of Melbourne has used a rating scale based on a ‘percentage complete’ result against targets set at the beginning of the year and published in the 2012–13 Annual Plan and Budget. This year we have continued to use ‘percentage complete’ as we believe it gives stakeholders a very specific indication of the actual result. However in recognition of the importance of a clear statement of achievement, we have applied the following scale to the Performance Statement:

100% complete – Achieved

90-99% complete – Substantially achieved

80-89% complete – Partially achieved

Less than 80% complete – Not achieved

The method for determining percentage complete starts with the professional judgement of the responsible officer who weighs up what was achieved against what was planned. A review process then occurs where the percentage is reviewed by the appropriate manager and then the responsible director. The final determination of percentage complete is jointly reviewed by the CEO and directors.
Summary

At year end, 70 of the audit measures were achieved, 11 were substantially achieved, six were partially achieved and 11 were not achieved.

External factors impacting on achievement of KSAs

The City of Melbourne’s ability to implement KSAs can be impacted upon by external matters outside of its control. In most cases, KSA measures are established to focus on our specific role however this is not practical in all cases, especially where an external reader needs to understand the full context of the KSA.

The following Performance Statement outlines the City of Melbourne's achievement against the 10 KSAs for 2012–13:



KSA 1

Planning for future growth

87

KSA 2

City safety

89

KSA 3

Homelessness

91

KSA 4

Climate change adaptation and mitigation

93

KSA 5

Streetscapes

96

KSA 6

Queen Victoria Market

97

KSA 7

Swanston Street redevelopment

99

KSA 8

Knowledge Melbourne

100

KSA 9

Community infrastructure

102

KSA 10

Connected bike network


104



KSA 1 – Planning for future growth

As the heart of metropolitan Melbourne, the careful planning and development of our municipality is pivotal in keeping our city prosperous, liveable and sustainable. In 2012–13 the City of Melbourne continued to implement its strategic plans for the growth and development of the city, many of which were done through amendments to the Melbourne Planning Scheme.



Goal: 1 A city for people

Outcome: 1.8 A well-planned city with a vision of the future

Objective: 1.8.1 Establish a robust planning scheme that facilitates sustainable growth and development and protects heritage



Audit measure

Type

Target

Reported performance

1.01 Progress the statutory implementation of Amendment C188 Central City Built Form


Time

30/06/2013

Not achieved: C188 was endorsed by the 17 May 2011 Future Melbourne Committee (FMC) and sent to the Minister and Department of Planning and Community Development (DPCD) – now known as Department of Transport, Planning and Local Infrastructure (DTPLI) – for approval to exhibit on 26 May 2011. DTPLI was advised to await the outcomes of Amendment C171, which has very similar built form controls, before proceeding with C188. The outcomes were received at the end of June so C188 was not able to be progressed this year.

1.02 Progress the statutory implementation of Amendment C190 Arden-Macaulay

Time

30/06/2013

Achieved: On 4 June FMC resolved to refer C190 to a panel and a panel was appointed.

1.03 Progress the statutory implementation of Amendments C197 / C198 City North Heritage

Time

30/06/2013

Achieved: Amendments C197/C198 were prepared for the Future Melbourne Committee. In March the Committee endorsed their submission to the Minister for approval to exhibit. The Minister authorised the statutory exhibition in April. Exhibition is likely to commence in September 2013.


1.04 Progress the statutory implementation of Amendments C206 / C207 Arden-Macaulay Heritage

Time

30/06/2013

Achieved: Statutory exhibition was completed on 20 June 2013.

1.05 Progress the statutory implementation of Amendment C171 Southbank

Time

30/06/2013

Achieved: The Minister approved and gazetted C171 on 20 June 2013. Statutory process complete.

1.06 Progress the statutory implementation of Amendment C196 City North

Time

30/06/2013

Achieved: On 9 April the FMC resolved to refer C196 to a panel and a panel was appointed.

1.07 Progress the statutory implementation of Amendment C186 Central City Heritage

Time

30/06/2013

Achieved: The Minister has announced approval of part 1 of C186 and we are awaiting its gazettal.


1.08 Progress the statutory implementation of Amendment C209 Public Open Space Contributions

Time

30/06/2013

Achieved: The outcomes of the statutory exhibition will be reported to the 2 July FMC.

1.09 Progress the statutory implementation of Amendment C208 Development Contributions Plans Overlay

Time

30/06/2013

Achieved: The 4 June 2013 FMC endorsed C208 for exhibition.

1.10 Progress the statutory implementation of Amendment C187 Energy, Water, Waste Efficiency

Time

30/06/2013

Achieved: The Minister has approved and gazetted C187. Statutory process complete.

1.11 Housing Strategy Issues and Options Paper - produce an issues and options paper, consult and report to Council on findings

Time

30/06/2013


Substantially achieved: The 14 May FMC endorsed the paper for consultation. The results will be reported to the Councillor Forum in September 2013.

Operational Costs

Cost

$615,185

$416,501: the revised scope of the KSA 1 deliverables for 2012–13 and the subsequent reductions in expenditure have resulted in a favourable variance of $198,684.


Land in the city that was enabled for urban renewal through planning scheme controls (to meet expected growth)

Quantity

Increase from pre-amendment levels

Achieved: 25.2 additional hectares were rezoned within Southbank from Mixed Use to Capital City Zone.

The number of properties for which heritage protection was enabled through planning scheme controls

Quantity

Increase from pre-amendment levels

Achieved: More than 87 additional properties were granted heritage protection through planning scheme controls in C186.

KSA 2 – City safety

As a local government authority, the City of Melbourne has key role in community safety and crime prevention. We achieve this through our many responsibilities in planning, advocacy, service provision and enforcement responsibilities. Building on the work of previous years, we delivered a range of projects to make a difference in city safety, with an emphasis on the city late at night, alcohol and drug issues and transport safety.


Goal: 1 A city for people

Outcome: 1.3 Residents and visitors feel safe

Objective: 1.3.1 Work towards a safer city through partnerships with other agencies




Audit measure

Type

Target

Reported performance

2.01 Based on evidence from the youth street teams and youth services in the central city, Carlton and Kensington / North Melbourne, deliver a project in partnership with young people in the African community

Time

30/06/2013

Achieved: Delivered on time.

2.02 Deliver a campaign targeting men aged under 30 with a focus on reducing violent behaviour in the central city

Time

30/06/2013

Achieved: Delivered on time.


2.03 Develop a five year road safety plan focusing on pedestrians and cyclists

Time

31/03/2013

Achieved: Delivered on time.

2.04 Complete a report that details the impact of alcohol and drug use in our community and recommends a range of possible initiatives for the Council and its partners to consider

Time

30/06/2013

Achieved: Delivered on time.

2.05 Implement the priority recommendations from the Dusk til Dawn research undertaken as part of KSA 2 2011–12

Time

30/06/2013

Achieved: Delivered on time.

2.06 Deliver a permanent mega taxi rank at Queen Street

Time

30/06/2013

Achieved: Delivered on time.

Capital


Cost

$350,000

Total expenditure $120,000: expenditure relates to external capital works and was incorrectly assigned to KSA 2. Project code 12ES305N was incorrect and should read 12ES005N.

Operational

Cost

$280,000

$509,758: includes $274,000 operational expenditure on taxi ranks not budgeted for.

Consultation and engagement with young people in the African community

Quality

80% of respondents reported a
positive engagement experience

Achieved: Delivered.

Deliver mega taxi rank

Quantity

1 rank

Achieved: Delivered.

KSA 3 – Homelessness

The City of Melbourne is committed to providing a supportive environment for all residents. We support more services and programs to mitigate homelessness and help those who are at risk of becoming homeless. We also help people whose income is low and who struggle to live in a city that is becoming more expensive. We work with partners in the health sector, Australian and Victorian governments and local businesses to ensure people have the best chance of moving out of homelessness.


Goal: 1 A city for people

Outcome: 1.4 Diverse, harmonious, caring communities

Objective: 1.4.3 Support and develop sustainable pathways out of homelessness.



Audit measure

Type

Target

Reported performance

3.01 Plan and deliver a promotional campaign for the Central City Community Health Service at Drill Hall

Time

28/02/2013

Achieved: Project delivered on time.

3.02 Building on the rooming house research project in 2011–12, deliver the 'Pathways Pilot Project' that will link people in rooming houses to the Central City Health Service at Drill Hall and other services such as recreation, planned activity groups and housing

Time

30/06/2013


Achieved: Project delivered on time.

3.03 Deliver a recreation program for older homeless people accessing the Central City Community Health Service

Time

30/06/2013

Achieved: Project delivered on time.

3.04 Provide access to food via brokerage funds and other programs through the Central City Community Health Service at Drill Hall

Time

30/06/2013

Achieved: Project delivered on time.

3.05 Deliver a feasibility study for a day centre in the central city

Time

30/09/2012

Achieved: Report delivered 21 January.

3.06 Prepare a preventing violence against women strategy and commence actions

Time

30/06/2013

Achieved: Project delivered on time.

3.07 Develop and deliver community services programs with a focus on women and children experiencing homelessness


Time

30/06/2013

Achieved: Project delivered on time.

3.08 Deliver 'Evolution', a youth homelessness prevention program, in partnership with Signal and Frontyard Youth Services

Time

30/06/2013

Achieved: Project delivered on time.

3.09 Develop and commence delivery of projects implementing the outcomes from the Homelessness Summit held on 31 May 2012

Time

30/06/2013

Achieved: Project delivered on time.

Operational

Cost

$539,000

$420,406: all deliverables were achieved favourably within their operational budget, particularly in deliverables 3.03, 3.05, 3.07 and 3.09. Some consultancy work was conducted in house, with resultant savings. 

Deliver educational outcomes as part Evolution program


Quality

4 participants return to formal education

Achieved: 12 of 15 participants engaged or re-engaged in formal education as a result of participation in the program.


Deliver the Evolution program

Quantity

The program is run twice

Achieved: Delivered twice on 31/07/2012 to 19/09/2012 and 12/03/2013 to 01/05/2013.

Attendance of rooming house residents at the Central City Community Health Service

Quantity

10 rooming house residents

Achieved: 10 rooming house residents attended.

KSA 4 – Climate change adaptation and mitigation

Melbourne’s future depends on understanding the risks that climate change poses and knowing what we will do to mitigate those threats. The City of Melbourne is working on innovative and proven ways to be better prepared and to make our city more resilient. In 2012–13 we implemented initiatives to sustainably manage the predicted impacts of climate change and minimise the municipality's contribution to it. The city’s Change Adaptation Action Plan and Zero Net Emissions by 2020 strategy underpin our sustainability work and reviews of these plans, undertaken with our community, formed a major part of this key strategic activity.


Goal: 5 An eco-city

Outcome: 5.1 A reduced ecological footprint

Objective: 5.1.1 Influence the municipality to become a zero net emissions city

5.2.1 Influence the municipality to adapt to climate change




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